Team Lead, Client Services

6 months ago


Burnaby, Canada Sephora Full time

**Job ID**: 245625
**Store Name/Number**: BC-Metropolis (0536)
**Address**: 216-4820 Kingsway, Burnaby, BC V5H 4P1, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular

**You’ll love working here**
As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Colour, Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

- ** Sales Experience. **Ensure all Beauty Advisors properly execute Sephora’s selling.Be aware of the store’s sales performance and opportunities ensuring that the department specific team member is aligned with goals.
- ** Visual Merchandising. **Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed.
- ** Passionate about Clients. **Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations.
- ** Talent Champion. **Participate in the interviewing process as needed for the World team.
- ** Employee Engagement. **Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong client service skills.
- You have demonstrated effective time management and problem-solving skills.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.
- ** The education. **Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.

The compensation ranges between CAD$21.75 - CAD$25.60. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.



  • Burnaby, Canada Sephora Full time

    **Job ID**: 240081 **Store Name/Number**: BC-Brentwood Town Centre (1510) **Address**: 4567 Lougheed Hwy #260, Burnaby, BC V5C 3Z6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora...


  • Burnaby, Canada Sephora Full time

    **Job ID**: 245772 **Store Name/Number**: BC-Brentwood Town Centre (1510) **Address**: 4567 Lougheed Hwy #260, Burnaby, BC V5C 3Z6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora...


  • Burnaby, British Columbia, Canada Afghan Turkish Cuisine Full time

    Job TitleFood Service Team Lead at Afghan Turkish CuisineAbout the JobWe are seeking a Food Service Team Lead to join our team at Afghan Turkish Cuisine. As a Food Service Team Lead, you will play a key role in ensuring that our food and service meet quality control standards.ResponsibilitiesSupervise and Coordinate Staff: Supervise and coordinate activities...


  • Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s** Information Technology Services** department is seeking a **regular, full time (1.0 **FTE**) Director, Client Services** who will provide strategic direction to the delivery of customer-focused IT services to the Institute’s faculty, staff and students. Develops client services strategies, plans and policies, and drives out strategic initiatives...

  • Team Lead

    2 months ago


    Burnaby, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Team Lead - Cleaning Services to join our team at beBee Professionals. The successful candidate will be responsible for overseeing cleaning operations, ensuring that all facilities meet cleanliness and hygiene standards.Key Responsibilities:Supervise and coordinate cleaning staff and daily activities.Inspect areas to ensure high standards of...


  • Burnaby, British Columbia, Canada British Columbia Institute of Technology (BCIT) Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director, Client Services to provide strategic direction to the delivery of customer-focused IT services at the British Columbia Institute of Technology (BCIT).Company OverviewBCIT is a leading post-secondary institution in Canada, offering a wide range of programs and services to its students,...


  • Burnaby, British Columbia, Canada Subway Sandwiches Full time

    Job SummaryWe are seeking a Food Service Team Lead to oversee the daily operations of our food service team at Subway Sandwiches. This role is responsible for leading and motivating a team of food service staff, ensuring high-quality customer service, and maintaining a clean and safe work environment.


  • Burnaby, Canada Securiguard Full time

    At **Securiguard**, we create a sense of security and trust. Our security and safety solutions are complemented by exceptional customer service. We are dedicated to supporting our employees, our community, and our environment. We are rapidly evolving our business, and we are looking for a seasoned and motivated **Client Services Manager** to oversee the...


  • Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s Information Technology Services department is seeking a regular, full time (1.0 FTE) Director, Client Services who will provide strategic direction to the delivery of customer-focused IT services to the Institute’s faculty, staff and students. Develops client services strategies, plans and policies, and drives out strategic initiatives that...


  • Burnaby, Canada Securiguard Full time

    **Client Services Manager - Pacific Region** Join Securiguard, a leader in security and safety solutions, and help us create trust and peace of mind for our clients and communities. At Securiguard, we pride ourselves on delivering comprehensive security solutions backed by exceptional customer service. As a company, we are committed to supporting our...

  • Operations Team Lead

    1 month ago


    Burnaby, Canada Rejuvenation Medical Group Full time

    Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in British Columbia and Alberta. We specialize in skin health, dermatologic concerns, and an...


  • Burnaby, British Columbia, Canada HiFive Chicken Full time

    Job TitleFood Service Team LeadCompany OverviewWe are HiFive Chicken, a dynamic and growing fast-food chain looking for an experienced Food Service Team Lead to join our team.SalaryThe estimated annual salary for this position is around $40,000 - $50,000, depending on location and experience.Job DescriptionAs a Food Service Team Lead at HiFive Chicken, you...


  • Burnaby, Canada Sephora Full time

    **Job ID**: 232377 **Store Name/Number**: BC-Brentwood Town Centre (1510) **Address**: 4567 Lougheed Hwy #260, Burnaby, BC V5C 3Z6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As the Manager, Client Services & Experience, you will be responsible for managing all aspects of the sales experience and...


  • Burnaby, British Columbia, Canada Save Big on Used Tires Ltd.] Full time

    Job Title: Customer Service Team LeadEstimated Salary: $60,000 - $80,000 per year.OverviewSave Big on Used Tires Ltd. is seeking a motivated and experienced Customer Service Team Lead to join our team in a customer-facing role. As a key member of our operations team, you will be responsible for providing exceptional customer service and supporting the growth...


  • Burnaby, Canada William F. White Full time

    Are you looking for an opportunity to be part of movie production? William F. White International Inc. (“WFW”), a Sunbelt Rentals Company, the largest movie equipment rental company, is looking for a Client Services Supervisor to join us. With offices across the country, WFW services productions of all sizes from coast to coast and houses an extensive...


  • Burnaby, Canada William F. White Full time

    Are you looking for an opportunity to be part of movie production? William F. White International Inc. (“WFW”), a Sunbelt Rentals Company, the largest movie equipment rental company, is looking for a Client Services Supervisor to join us. With offices across the country, WFW services productions of all sizes from coast to coast and houses an extensive...


  • Burnaby, British Columbia, Canada JEJUDO SEAFOOD INC Full time

    At JEJUDO SEAFOOD INC, we are seeking a highly motivated and organized individual to fill the role of Food Service Team Lead. This is a management position that requires strong leadership skills and the ability to oversee the daily operations of our food service team.About the JobThe successful candidate will be responsible for supervising and coordinating...


  • Burnaby, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, _formerly Rogers Insurance/A-WIN Insurance/CCV Insurance & Financial Services/Sylvan Agencies/Smith Petrie Carr & Scott Insurance Brokers/Megson FitzPatrick Insurance,_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people...


  • Burnaby, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...


  • Burnaby, British Columbia, Canada TENDON KOHAKU Full time

    Job OverviewTendon Kohaku is seeking a highly motivated Dining Services Team Lead to oversee the daily operations of our food service team.Salary and BenefitsThe estimated salary for this role is $45,000 - $55,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance,...