Customer Service Team Lead

5 days ago


Burnaby, British Columbia, Canada Save Big on Used Tires Ltd.] Full time
Job Title: Customer Service Team Lead

Estimated Salary: $60,000 - $80,000 per year.

Overview

Save Big on Used Tires Ltd. is seeking a motivated and experienced Customer Service Team Lead to join our team in a customer-facing role. As a key member of our operations team, you will be responsible for providing exceptional customer service and supporting the growth and development of our business.

Responsibilities
  • Customer Support: Respond to customer inquiries, resolve issues, and provide accurate information about products and services.
  • Team Leadership: Supervise and guide a team of customer service representatives, ensuring they have the necessary tools and support to excel in their roles.
  • Process Improvement: Analyze customer feedback and suggestions, identifying areas for improvement and implementing changes to enhance the overall customer experience.

Benefits: Our company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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