IT Supervisor

2 months ago

Toronto, Canada Trooh Full time

**IT Supervisor**

**Toronto**

(Full-time Permanent)

Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sought-after locations. As leaders in audience targeting, we have built scale and impact through our Campus and Women’s environments. Trooh’s extensive addressable media, spread across thousands of high dwell time locations, ensure high impact solutions to engage the right consumer at the right time.

This is an exciting opportunity for an IT Supervisor to join in a leadership role supporting their team in maintenance, configuration and reliable operation of computer systems and servers. In this role you will be responsible for providing leadership and hands-on expertise in desktop support, server infrastructure, cybersecurity, Microsoft administration, and other IT-related functions to limit disruptions to the business.

**Accountabilities and Responsibilities**

Internal IT
- Desktop support: answer, evaluate, and prioritize requests for assistance from internal users experiencing problems with hardware, software, networking and other computer related technologies. Ensure service level agreement targets are met and interactions are positive.
- Microsoft Administration: manage and administer Microsoft environments, including Active Directory, Exchange, and other Microsoft services ensuring proper licensing, updates, and compliance with Microsoft best practices.
- Server Infrastructure: oversee the maintenance of the server infrastructure, ensuring the availability, security, and optimal performance.
- Cybersecurity: develop, implement and maintain cybersecurity policies and practices to safeguard company data and systems; conduct regular security audits and vulnerability assessments.
- Vendor Management: manage relationships with IT vendors and service providers. Evaluate and select vendors, negotiate contracts, and ensure service delivery meets expectations.
- IT Policies: develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, etc.
- Documentation: maintain comprehensive documentation for IT systems, configurations, and procedures.
- Backup and Disaster Recovery: develop and maintain robust backup and disaster recovery plans to ensure business continuity in the event of system failures or unforeseen incidents.
- IT Compliance: ensure compliance with relevant IT regulations, industry standards, and data protection requirements.
- Budget Management: optimize IT expenditures while ensuring the delivery of high-quality services.

Network Operations Center
- Proactively manage and monitor all of Trooh’s digital signage assets across the USA using a combination of tools to ensure high connectivity and security.
- Manage and assist the team to provide technical support to field technicians by connecting to unattended devices and walking technicians through troubleshooting steps.
- Maintain detailed record tracking and documentation of all technician visits including the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Ensure proactive identification and resolution of issues to increase connectivity and minimize service disruptions.
- Implement and maintain network monitoring and visualization tools and systems to monitor network performance and security.
- Communicate regularly with the NOC and work closely with the Operations team to ensure timely completion of work orders and follow up on delays to meet Trooh standards and expectations.
- Other duties may be assigned.

**What you offer**:

- Bachelor's degree (B. A.) in Information Technology, Computer Science or a related field or equivalent professional experience
- IT technical certifications such as A+, Server +, MCTS, CCNA are an asset
- 3-5 years of troubleshooting/technical support experience; 2+ years of managerial experience
- Demonstrated hand on experience with the following:

- Windows Desktop 10/11, Windows server 2016/2018, Office 365, Linux OS (desktop/server), Mac OS
- Advanced troubleshooting skills in desktops, laptops, mobile devices, routing, switching, wireless networking.
- IT network infrastructure operations and controls, ensuring the integrity of networks, servers, firewalls and physical security of IT assets.
- Management and monitoring tools, like TeamViewer, Zabbix, SimpleMDM.
- Cloud technologies like AWS, Azure, or Google Cloud, and understanding how to leverage cloud services for technology initiatives.
- Scripting languages such as Python, SQL, or PowerShell for automation and data analysis
- Data analysis tools like Excel or Python for data analysis and reporting.
- Experience in documenting process and monitoring performance metrics.
- Strong coaching, developing, coordinating and communication skills.
- Strong inter

  • Sales Director

    4 weeks ago

    Toronto, ON, Canada IT Connex Full time

    "Director, Sales."This role has to have so APPLY ONLY IF YOU DO, please.extensive experience (10 years +) in logistics and freight forwarding operations, Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine).The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Sales Director

    4 weeks ago

    Toronto, ON, Canada IT Connex Full time

    "Director, Sales."This role has to have so APPLY ONLY IF YOU DO, please.extensive experience (10 years +) in logistics and freight forwarding operations, Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine).The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Cashier (Part-time)

    3 weeks ago

    Toronto, Canada Yakirelbaz IT Solutions Full time

    **Job Overview**: **Responsibilities**: - Greet customers and provide a positive and friendly experience. - Accurately process cash, credit, and debit card transactions. - Issue receipts, refunds, and change to customers. - Maintain a clean and organized checkout area. - Assist customers with inquiries and provide information on products and services. -...

  • Sales Director

    3 weeks ago

    Greater Toronto Area, Canada IT Connex Full time

    "Director, Sales."This role has to have so APPLY ONLY IF YOU DO, please.extensive experience (10 years +) in logistics and freight forwarding operations, Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine).The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Production Manager

    1 month ago

    Toronto, Canada Mr. Mow It All Full time

    Mr. Mow It All is a fast-growing urban property care company exclusively serving downtown Toronto. We have been in business for over 17 years and serve hundreds of residential and commercial clients. The Production Manager (PM) is like a quarterback who directs all the players on the field. They are under the supervision of the Business Manager (BM) who...

  • Data Entry Operator

    2 months ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Input, update, and maintain data accurately in computer systems and databases. - Verify the accuracy of data by cross-checking with source documents. - Organize and maintain digital and physical files to ensure easy retrieval. - Conduct data quality checks to ensure data integrity and consistency. - Collaborate with team members to...

  • Cleaner

    1 month ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Clean and maintain assigned areas, including floors, walls, windows, furniture, and equipment. - Empty trash bins and recycling containers, ensuring proper disposal of waste. - Sweep, mop, and vacuum floors to maintain cleanliness and hygiene. - Sanitize high-touch surfaces, such as doorknobs, light switches, and bathroom fixtures. -...

  • Data Entry Clerk

    1 month ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Input, update, and maintain data accurately in computer systems and databases. - Verify the accuracy of data by cross-checking with source documents. - Organize and maintain digital and physical files to ensure easy retrieval. - Conduct data quality checks to ensure data integrity and consistency. - Collaborate with team members to...

  • Office Cleaner

    2 months ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Clean and maintain office areas, including floors, windows, furniture, and fixtures. - Empty trash cans and recycling bins, and ensure proper disposal of waste. - Sanitize high-touch surfaces, such as doorknobs, light switches, and communal equipment. - Clean and restock restrooms with necessary supplies like soap, toilet paper, and...

  • Sales Director

    2 months ago

    Greater Toronto Area, Canada IT Connex Full time

    "Director, Sales."This role has to have so APPLY ONLY IF YOU DO, please.extensive experience (10 years +) in logistics and freight forwarding operations, Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine).The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Sales Director

    2 months ago

    Greater Toronto Area, Canada IT Connex Full time

    "Director, Sales." This role has to have so APPLY ONLY IF YOU DO, please. extensive experience (10 years +) in logistics and freight forwarding operations , Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine). The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Sales Director

    2 months ago

    Greater Toronto Area, Canada IT Connex Full time

    "Director, Sales."This role has to have so APPLY ONLY IF YOU DO, please.extensive experience (10 years +) in logistics and freight forwarding operations, Business Development, and sales, particularly with large clients (preferably auto but any large clients are fine).The ideal candidate should have profound knowledge in freight forwarding and logistics...

  • Service Desk Analyst Toronto, On Long Term

    2 weeks ago

    Toronto, Canada Atlantis IT group Full time

    Hi Hope you are doing good ! Please find the below urgent position with me if you are available in the job market, please reply with your updated resume. **Service Desk Analyst** **Toronto, ON** **Duration**: - Long Term **Tasks / Performance Targets** **Field/Tasks** **Knowledge Management** Learn and implement new technologies, tools, processes,...

  • Human Resources Supervisor

    2 months ago

    Toronto, Canada ARIRA IT SOLUTIONS INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Plan, develop, implement and evaluate human resources policies and programs - Research and prepare occupational classifications, job descriptions and salary scales - Administer benefit...

  • Hiring Dz Drivers ..... Full Time Positions

    4 days ago

    Toronto, Canada Truck It Personnel Services Inc. Full time

    Job description Truck It Personnel is looking for an experienced DZ driver for our Etobicoke client. Full Time, experienced _DZ driver must have 2+years verifiable experience and 25+ years of age_.... **A MUST!** Clean updated Driver's Abstract & Cvor. **Positions**: **DZ DRIVERS - ETOBICOKE START: $23.50/PER HOUR** - Morning Shift - this shift is Monday...

  • Professional House Cleaner

    3 weeks ago

    Toronto, Canada Make It Sparkle Cleaning Services Full time

    Do you enjoy cleaning? Do you enjoy working alone while being able to listen to your favourite podcast or song? If so, then Make It Sparkle could be the perfect place for you. We are hiring a professional cleaner to join our team and grow with our company. **Who we are**: Make it Sparkle is a professional cleaning company that strives to provide the highest...

  • Professional Cleaner

    1 week ago

    Toronto, Canada Make It Sparkle Cleaning Services Full time

    Do you enjoy cleaning? Do you enjoy working alone while being able to listen to your favourite podcast or song? If so, then Make It Sparkle could be the perfect place for you. We are hiring a professional cleaner to join our team and grow with our company. **Who we are**: Make it Sparkle is a professional cleaning company that strives to provide the highest...

  • Professional House Cleaner

    4 days ago

    Toronto, Canada Make It Sparkle Cleaning Services Full time

    Do you enjoy working alone while being able to listen to your favourite podcast or song? Do you enjoy keeping your home tidy and clean? If so, then Make It Sparkle could be the perfect place for you. We are hiring a professional cleaner to join our team and grow with our company. We are looking for either a part-time or full-time (preferably full-time)...