Production Manager

3 weeks ago


Toronto, Canada Mr. Mow It All Full time

Mr. Mow It All is a fast-growing urban property care company exclusively serving downtown Toronto. We have been in business for over 17 years and serve hundreds of residential and commercial clients.

The Production Manager (PM) is like a quarterback who directs all the players on the field. They are under the supervision of the Business Manager (BM) who ultimately calls the plays. They keeps the team moving down the field because they oversees all of the operations, field supervisors, personnel, and equipment. They are responsible for the master schedule. They are the hub, and everyone else is a spoke. The production manager works hard to be a good communicator to the operations team and sales team.

The role will focus on exterior services such as landscape management, facility repair and maintenance services, and similar.

**Essential duties and responsibilities include the following**:
Operations
- Manages Field Supervisors and Personnel
- Keeps master scheduling tools updated at all times. (i.e., Default Schedules, Calendars)
- Coordinate master schedules and provide operational schedules to Account Executives and Crew Leaders
- Ensure fleet needs are level-set against production requirements, and communicate fleet needs to the BM
- Manages designated Fleet Supervisor and all repair and maintenance needs of assigned fleet
- Manages Fleet inventory systems
- Creates incident reports and compiles information per policy for accidents, or near misses

Financial
- Responsible for purchasing goods, services, and materials in line with job budget; superior manager must approve overages
- Complete all appropriate internal documentation related to purchasing procedures
- Manage job budget of hours and materials, with Field Supervisors to ensure budget is met
- Approves expense reports weekly for subordinates
- Approves payroll weekly for field staff

Human Resources
- Participates in recruiting, the hiring process, and the development of team members
- Ensures that all new hires complete orientation per policy
- Follows company policies and ensures that team members are obeying all safety, quality, and excellence rules and guidelines
- Takes the lead in maintaining adequate staff to meet the needs of production
- Follows and administers appropriate disciplinary protocols that are applicable to subordinates
- Responsible for all uniforms and assigned company purchased tools and equipment to subordinates

Sales & Quality Assurance
- Support Account Executives and Project Managers with estimating processes and developing of proposals for new and existing clients
- Seek and obtain referrals for additional work opportunities
- Manage post-sale quality control. Establish and maintain strict programs that manage quality and warranty programs
- Other duties may also be assigned.

Minimum Requirements
- 2 years experience as a foreman/woman in landscape operations/maintenance
- University degree or college education in the field or related area
- Operational landscape maintenance and snow removal knowledge for a Large team
- Ability to maintain equipment for landscape operations and submit work requests to the mechanic
- Able to travel as needed between sites
- Ability to identify issues and challenges and problem-solve in a calm manner for best results
- Experience working with various landscape maintenance equipment and tools
- Comfortable using computer software such as Microsoft Word, Outlook, and Excel
- Able to plan, prioritize and execute proper actions given competing daily demands
- Ability to be diplomatic and skilled with negotiations to handle various situations
- Manage all staff accordingly while maintaining a level of confidentiality
- G License required - clean drivers abstract required

**Compensation**:

- Competitive compensation based on experience
- 100% RRSP matching
- Health Spending Account
- Paid Sick / Personal days after one year
- Performance bonus for meeting production goals
- Cell phone allowance

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job family chart. They are not intended to be a comprehensive list of all responsibilities, duties, and skills required of employees in this job family series.


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