Clinic Manager

4 months ago


York, Canada Keele Physiotherapy & Wellness Full time

Responsibilities:

- Oversee and manage the front office operations, ensuring smooth and efficient daily operations.
- Basic payroll
- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls, respond to inquiries, and provide information about the clinic and its services.
- Handle patient complaints or concerns, resolving issues promptly and effectively.
- Train and supervise front desk staff, providing guidance and support as needed.
- Maintain accurate records of patient records, transactions, and inventory.

**Requirements**:

- Previous experience in physio/rehab clinic a PLUS
- Excellent communication skills, both verbal and written.
- Proficient in using phone systems and other office equipment.
- Bilingual (Portuguese is a PLUS)
- Strong customer service skills with the ability to handle difficult situations with professionalism.
- Knowledge of JANEAPP
- Knowledge in Telus Portal,WSIB and MVA Billing a PLUS
- Exceptional organizational skills with the ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in handling patient records

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

**Salary**: $19.00-$23.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- York, ON M6M 1B9 (required)

Work Location: In person



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