Learning and Development Manager

2 weeks ago

Toronto, Canada Downtown AutoGroup Full time

**Learning and Development Manager - Elevate Your Career at Downtown AutoGroup**

Are you passionate about developing talent and fostering a culture of continuous learning? Downtown AutoGroup invites you to bring your expertise to our team as a Learning & Development Manager, playing a pivotal role in our continuous pursuit of excellence across our dealership network, including at our brand new, state-of-the-art Autoplex facility in Downtown Toronto

**Our Company**

Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.

**Your Role**

As a Learning & Development Manager at DAG, you will be the architect behind our learning and development initiatives, designing and delivering training programs that enhance our team's capabilities and drive superior guest experiences. Your role involves:

- Crafting and delivering engaging and effective training modules for on guest experience, leadership and compliance for sales, service, parts and administrative staff
- Conducting workshops, seminars, and one-on-one coaching sessions to foster professional growth
- Evaluating the impact of training initiatives and refining them for maximum effectiveness
- Championing our core values and culture of excellence through every educational endeavour.

**Key Qualifications**
- Demonstrable experience in training program development and delivery, especially in automotive retail
- Background in the automotive retail and particularly in sales training
- Exceptional communication and facilitation skills, capable of inspiring learners at all levels
- Strong analytical skills to identify training needs and measure outcomes
- A collaborative spirit, able to work closely with department heads and integrate feedback
- Valid Ontario G Driver’s License with no demerit points

**Why Join Us**

At DAG, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.

If you're ready to take your career to the next level, please apply.

DAG is an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.

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