Director, People Analytics

2 months ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**

Reporting directly to the AVP Organizational Development & Talent Management SL (Sun Life) Canada with a dotted line to the AVP, People and Work Analytics, the Director, People Analytics is responsible for developing and implementing data-driven strategies that inform HR decision-making processes and enhance key talent programs.

This is an exciting opportunity to partner with SL Canada HR, the Enterprise People Analytics team and business leaders to provide actionable workforce insights and recommendations in support of our talent management, workforce planning, DE&I and employee experience practices.

To succeed in this role, you need a curious mind, a love of numbers, and a consultative expertise to help us reimagine how HR works with data.

**What will you do?**
- Develop and execute a comprehensive talent analytics strategy focused on key workforce issues that drive business performance in SL Canada.
- Partner with Enterprise People Analytics and HR teams to design and lead strategic analytics initiatives aligned with organizational goals and HR priorities. These may include, but not limited to, workforce planning, career mobility, turnover and supporting Sun Life’s employee engagement, culture management and DE&I goals and objectives.
- Build reports, dashboards, and presentations to communicate analytical findings and real-time insights on key HR metrics and workforce trends. This will include the development of targeted scorecards and the use advanced analytics approaches (e.g. predictive analytics, text analytics, organizational network analytics (ONA), etc.). to address critical business questions on issues such as talent acquisition, retention, performance, and engagement.
- Deliver impact by transforming data and analysis into insights and actionable recommendations for executive leadership and key stakeholders.
- Partner and align with Enterprise People Analytics team on development, enhancement and implementation of HR analytics practices, tools, methodologies and processes.
- Proactively share knowledge and expertise with others to build people analytics capability in the broader HR community, including coaching and mentoring fellow data analysts and HR peers.
- Maintain data quality and integrity, and ensure all analysis complies with privacy regulations and data governance practices.

**What do you need to succeed?**
- Strong background in research design, visualization techniques, and analysis approaches in which you manage and analyze both structured and unstructured data.
- Experience with advanced statistical methods around hypothesis testing, clustering, machine learning predictions, and text mining.
- Strong understanding of tools and languages such as Python, R, and Tableau, One Model and in the design and implementation of data pipelines that support the continuous delivery of insight.
- Strong business acumen and understanding of how HR analytics ties to business outcomes
- Excellent written and verbal communication with the ability to effectively package and present information to senior business leaders and HR professionals, translating complex data into actionable insights.
- Proven experience using data to tell compelling stories to drive decision making at all levels.
- Excellent interpersonal skills with ability to collaborate, partner and build relationships; willingness to challenge the status quo in a constructive manner.
- Strong consulting skills including the ability to diagnose issues, generate good alternative approaches/solutions and influence with data.
- Strong planning and project execution skills and adept in managing multiple deadlines, teams, and direct and indirect leaders
- Ability to deal with ambiguity, organize and accomplish objectives independently and proactively.
- Substantial experience with HR systems, processes and data governance practices, including experience in evaluating people analytics tools and vendors.
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required **for Quebec only** for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

**Qualifications**
- Degree in Industrial Organizational Psychology, Social Sciences, Economics, Statistics, or similar education
- 10 years of relevant experience with q

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