Tourism Information Services Supervisor

3 weeks ago


Thorold, Canada City of Thorold Full time

**Tourism Information Services Supervisor**

**Duties include, but may not be limited to**:

- Plan, organize, schedule, monitor, evaluate and provide guidance to Lock 7 Viewing Center Staff
- Act as the liaison between staff and the Manager of Economic Development reporting issues arising with participants, equipment or staff
- Manage the City's Tourism social media channels to promote local events
- Ensure the maintenance of inventory control of tourism literature
- Perform tourism related research
- Greet visitors as they arrive to the Viewing Centre
- Provide information regarding the Lock 7 ship schedule, promoting Thorold business, and local events and activities
- Assist with maintenance, cleaning and disinfecting of viewing centre amenities including lobby, office and washroom
- Report facility measurables including daily attendance, purpose of guest visits and frequently asked questions
- Answer questions from the general public and patrons

**Working Conditions**:

- Typical office environment
- Exposure to outside environment
- Able to work with mínimal supervision
- May be required to attend off-site meetings
- Driver’s license and access to a vehicle may be required

Anticipated contract duration: May 16th to October 14th, 2024
Starting Wage: $21.00 per hour.

The successful applicant must be registered for Post-Secondary school in fall 2024.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human rights code, the City will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform staff of the nature of any accommodation(s) that you may require._
- Information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes._

**Job Type**: Seasonal
Contract length: 5 months

**Salary**: From $21.00 per hour

Expected hours: 20 - 37.5 per week

**Benefits**:

- Company pension
- Employee assistance program
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you registered for Post-Secondary school in fall 2024?

**Experience**:

- Customer service: 2 years (required)
- supervisory: 1 year (required)

Work Location: In person

Application deadline: 2024-03-22
Expected start date: 2024-05-06



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