011 - Coordinator, Victim Services Program

3 weeks ago


Thorold, Canada Métis Nation of Ontario Full time

**Closing date**: April 2, 2024
Hybrid position
MNO’s culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.
Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you

What We Can Offer You
- Comprehensive employer-paid health benefits and pension plan
- Generous vacation allotment starting at 10 day's for regular employees and 15 day's for management
- Annual paid two-week holiday closure in December
- 16 paid public and employer holidays
- 15 paid health & wellness days
- Challenging, multi-disciplinary work environment that fosters learning and professional development
- Substantial educational incentive to promote personal and professional growth
- An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
- Other perks
- Employee Assistance Plan
- Telemedicine plan
- Health care spending account
- Goodlife corporate membership discount
- Bell Mobility's exclusive partner program
- Staple's corporate discount
- Dell member purchase program
- Mark's corporate discount

About the role
The MNO offers culturally-relevant Victim Services Programming to prevent, address and end violence against Métis women, children and 2SLGBTQ+ who are at risk and/or have been victims of crime. Victim Services Coordinators will address the mental, physical, emotional and spiritual impacts of victimization. The MNO Victim Services program provides support to other MNO Programs, Metis Councils and external organizations.
What you will be doing
- Ensure that the Victim Services program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose
- Enhance existing MNO Programs and Services and provide direction on working with victims of crime; develop training modules with delivery to frontline staff
- Provide client services including: short-term peer counselling, support, referrals, assistance with the development of individual safety plans, provision of Métis-specific resources, provision of information on the court process and court orientation, assistance with the preparation of victim impact statements, arrangements for court accompaniment, advocacy and follow-up
- Support the EVAIW team to ensure Victims’ Services website information is current and accurate and prepare articles for publication in the Métis Voyageur
- Delivery of cultural sensitivity workshops to external stakeholders in the victim services spectrum to enhance understanding of Métis perspectives
- Liaise and establish linkages with various levels of stakeholders (local, provincial, federal) Indigenous and main-stream service delivery bodies
- Program development consistent with funding agreement including module development and delivery, community engagement and system navigation support
- Implement program ensuring adherence to work-plan
- Record client services in the Online Health and Access Tracking System (OHATS).
- Maintain confidentiality at all times, and adhere to privacy legislation
- Perform Administrative duties, and other duties as instructed by the Program Supervisor
- Financial reporting specific to your program site and budget
- Reflect Métis cultural approaches as a part of the activities and services
- Participate in on-going professional development activities as time and financial resources permit
- Attend training and meetings outside Métis Nation of Ontario working hours
- Fulfill all other responsibilities as determined by management of the Community Wellbeing Branch

**Qualifications**:

- Experience working with volunteers in a non-profit environment
- 1 or more years’ experience in client services experience
- Experience working in Victims Services or Violence Against Women with a focus on at least one of: Women and Children, or Older Adults, or GLBTQQI2S, or Youth, or people living with disabilities.
- Proficiency with computer programs (Outlook, Excel, Word and PowerPoint)
- Knowledge of the Métis Nation of Ontario and programs offered
- Knowledge of Indigenous programs and services
- Ability to work as part of a team and independently with mínimal supervision
- Well-developed administrative, organizational and communication skills in order to meet deadlines
- Ability to lift 11.5kg when required

Preferred
- Degree or diploma in social services preferred
- Bilingual


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