Digital Communications Specialist

7 months ago

Ottawa, Canada CIRA Full time

Join the team that is building a trusted internet for Canadians CIRA is best known for managing the system that keeps more than 3 million.CA domains running as smooth as maple syrup, but we do so much more to help Canadians thrive on the internet.

Whether it’s our cybersecurity products that protect Canadians online, our advocacy work that fights for better internet, or our Net Good Grants that supports hundreds of community-led internet projects across Canada—we work every day to keep the internet strong and free. Join us

**Who you are**:
You are an experienced communications and marketing professional who loves to dive into the technical side of things. You understand how to track communications, brand, and marketing goals through the various digital platforms to create a successful campaign. You are familiar with the advanced settings on every app and platform you use because learning how to dial in technology to your exacting standards makes you a little giddy inside. You love working with cross-functional teams of UX experts, content specialists and social media pros to build experiences and content that get results. Most importantly, you really dig our mission to help build a trusted internet for Canadians.

**What you will do**:

- Be the eyes and ears for all internal marketing specs, including back-end web monitoring and development tools like Wordpress, SEMrush, the Google suite (Analytics, Ads, Tag Manager, Looker Studio, Search Console), and HubSpot.
- Dive deep into the technical aspects of SEO, Google Analytics, Google Tag Manager and other digital tools as needed.
- Work collaboratively with the entire brand and communications team to solve problems, optimize campaigns and make our tools and platforms more efficient, functional and easy to understand.
- Team up with point people on other teams across the organization to ensure their marketing communications reporting needs are being met.
- Liaise with our website team to ensure our website stays up to date, user friendly and functional.
- This position is a 12 month fixed-term (with benefits) for a maternity leave replacement.

**What you bring**:

- An understanding of how to use data and insights gained from key performance indicators to help your team and the organization optimize their activities
- A curiosity that drives you to dig deep into the data and tools we use to find better ways of doing things and then teaching the rest of your team how to do it

**Who we are**:
We are a not-for-profit, purpose-driven organization with a dynamic team that helps shape the internet in Canada. Our team is full of high performers and creative thinkers who come to work every day and ask, "What more can we do?” because they believe in the CIRA mission to build a trusted internet for Canadians. It is our team and our mission that has led CIRA to be named one of the National Capital Region’s Top Employer for eight years in a row.

At CIRA, we value the importance of connection and flexibility for our team. That’s why we have a hybrid model in place, with a mix of remote and IRL (in real life) days in our beautiful office at Lansdowne Park, in Ottawa. CIRA IRL days are any days that a CIRA teammate will be in person for a CIRA-related activity. In addition to having opportunities to connect, collaborate and work alongside your team and other business units, we frequently host team building, wellness and social events

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