Retail Store Operations Admin
2 weeks ago
**PRINCIPAL FOCUS**:
**PRIMARY RESPONSIBILITIES**:
**Merchandising Standards**
- Daily actioning of price changes on the sales floor within determined SLA (merchandise to floor metric)
- Daily replenishing the retail sales floor (SOF) (partnering with the Store Management, Merchandising Manager and Lead Stock Co-Ordinator for direction goods placement)
- Clearance/Deal Zone maintenance (fill, price, and maintain signage)
- Additional signage and merchandising needs as determined by Store Management and Merchandising manager as required
**Reception (one day per week and lunch coverage)**
- Reception coverage for weekday lunches and off-days as required
- Reception and curbside calls
- Web, retail, commercial and repair pick-up duties when covering the pickup window
- PPE replenishment on the retail sales floor and reception
- PPE quantity count
- Daily temperature checks (to be delegated to Front of House Admin on off days)
- Portable terminal settlement when needed
**E-News Gift cards**
Coordinate with Marketing to prepare the gift cards for the monthly e-news winners
**Store Supplies**
- Monthly supply orders for each on-site department in Toronto excluding the Pickup/Reception area.
- Orders to be sent to National Retail Administrator for review
**COMPETENCIES**:
- Excellent organizational, communication and interpersonal skills
- Strong customer awareness and understanding
- Can deliver exceptional customer service over the phone and in person.
- Retail operating and administrative systems, including MS office
**QUALIFICATIONS**:
- 1-2 years Reception/Administrative experience - preferably within a retail or customer focused environment
- Completed post-secondary education.
- Working knowledge of Microsoft Office; Word, Excel and Outlook.
- Experience with retail operations an asset.
- Vistek proudly supports employment equity and diversity and encourages all qualified applicants to apply. All job applicants have the right to accommodation if required._
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