Case Coordinator, Smile Program
3 months ago
**Requisition Details**:
Employment Status: Temporary, Full-time (1.0 TFT)
Program Name: SMILE Program
Number of Hours Bi-Weekly: 75
Work Schedule: Days
Anticipated End Date: October 2025
On-Call: No
Location(s): This is a hybrid remote position. The position will work from home office and in the community 2-3 times per week to complete assessments. Travel to the Trenton office may be required as needed.
**Job Summary**:
The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals. The Case Coordinator supports the client and caregiver to manage their care budgets and required resources. Case Coordinators visit clients in their homes to complete case management tasks and are required to drive to client homes. Case Coordinators ensures navigation to appropriate resources and supports the philosophy of client self-management. Works within the framework of VON policies, procedures, standards, and quality & risk management.
**Key Responsibilities**:
- Maintains competency including the ability to interpret current applicable standardized assessment tools such as the interRAI CHA.
- Completes client assessments in the home using conversation based methodology.
- Develops and conducts a comprehensive therapeutic rapport.
- Utilizes technology in the home to complete comprehensive assessments.
- Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
- Develops a comprehensive care plan (interpreting the CAPs and care planning).
- Facilitates access to client identified services to support the care plan and goals.
- Makes referrals to community and health resources as required
- With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
- Monitors client progress and adjusts care plans as required
- Reviews client care plan expenditures and supports clients to manage within the budgets
- Accesses and reviews assessment via the IAR (integrated assessment record).
- Collects and reports relevant data to Manager when necessary.
- Adheres to the prescribed privacy policies and standards for Community Support Service agencies including VON.
- Positively and professionally represents all CSS agencies and service providers.
**External and Internal Relationships**:
- Engages frequently with Administrative Support, Community Support and Home Care program Coordinators, Supervisor and Manager.
- Networks and collaborates with all regional partners, providers and agencies.
**Education, Designations and Experience**:
- University Degree or College Diploma in the social work and nursing field.
- Minimum of 3 years related experience in a home and community care organization including experience in case management
- Broad working knowledge of community resources, including service and programs within defined catchment area.
- Proven experience in building external and community relationships.
- Demonstrated experience in completing validated common assessment tools and maintaining competency.
- Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
- Computer proficiency in Windows OS and Microsoft office programs.
- Working with volunteers and seniors an asset.
**Skill Requirements**:
- Strong attention to detail and accuracy.
- Skilled in communication (verbal, written, listening), rapport building and relationship management.
- Strong computer proficiency.
- The ability to use analytical skills and understand/interpret client assessment data.
- Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
- Demonstrated skills in leadership, team building, communication and education.
- Time management and strong organizational skills.
- Ability to work independently and as part of a team.
- Ability to accept and facilitate change.
- Ability to maintain confidentiality.
**Other**:
- Available for weekend assessment coverage.
- Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance
- A Criminal Records Check will be required
- A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
- The use of Personal Protective Equipment (PPE) may be required
Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs thr
-
Dental Care Volunteer
3 weeks ago
Brighton, Newfoundland and Labrador, Canada MLP Dental Full timeTransforming Smiles, Building Healthier CommunitiesAt MLP Dental, we invite passionate dental professionals to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon.Rewarding Volunteer OpportunityMake a real impact by providing vital dental care to adults in need. Your expertise will directly improve lives and promote better...
-
Dental Care Volunteer
2 months ago
Brighton, Newfoundland and Labrador, Canada MLP Dental Full timeTransforming Smiles and Building Healthier CommunitiesAt MLP Dental, we invite passionate and dedicated individuals to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon. As a volunteer, you will have the opportunity to make a meaningful impact while pursuing your dental career.Why Choose Us?Rewarding Volunteer Opportunity:...
-
Dental Care Volunteer
2 months ago
Brighton, Newfoundland and Labrador, Canada MLP Dental Full timeTransforming Smiles and Building Healthier CommunitiesAt MLP Dental, we invite passionate and dedicated individuals to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon. As a volunteer, you will have the opportunity to make a meaningful impact while pursuing your dental career.Why Choose Us?Rewarding Volunteer Opportunity:...
-
Client Coordinator
5 months ago
Brighton, Canada Brighton Truss Full timeWe are looking for an experienced and professional **Client Coordinator **to join our team. The Client Coordinator is responsible for liaising with clients and providing production and administrative support to our Truss Designer’s and General Manager. The Client Coordinator’s role will include working closely with clients, the Production & Delivery...
-
Addiction Worker
5 months ago
Brighton, Canada Lily Rain Recovery Center Full timeWe are looking to grow our team! Lily Rain Recovery Center is looking for Addictions Workers Women helping women find their best life, using solution focused therapy, art-therapy, group work and one on one We are a new center, devoted to finding solutions for our clients using SMART recovery, 12 steps, psychotherapy and group work. Responsibilities...
-
Addiction Worker
5 months ago
Brighton, Canada Lily Rain Recovery Center Full timeWe are looking to grow our team! Lily Rain Recovery Center is looking for Addictions Workers Using Solution Focused therapy, CBT, SMART Recovery and 12 Steps, art-therapy, group work and one on one Responsibilities Include A team-based approach in decision making. Facilitate psycho-educational groups e.g.; boundaries, anger management, stress...
-
Dental Care Professional
3 weeks ago
Brighton, Newfoundland and Labrador, Canada MLP Dental Full timeTransforming Smiles, Building Healthier CommunitiesAt MLP Dental, we invite passionate dental professionals to join our mission-driven team as a Community Oral Health Specialist. This rewarding volunteer opportunity allows you to make a meaningful impact while pursuing your dental career.Why Choose Us?Collaborative Environment: Work alongside a dedicated...
-
OVERNIGHT - Crew Position
5 months ago
Brighton, Canada McDonald's Full timeOVERNIGHT Crew Member We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald...
-
Dental Care Volunteer Opportunity
3 weeks ago
Brighton, Canada MLP Dental Full timeTransforming Smiles, Building Healthier CommunitiesAt MLP Dental, we invite passionate individuals to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon. Our organization, Gift from the Heart (GFTH), is dedicated to providing vital dental care to adults in need, promoting better oral health in our community.Why Choose...
-
Dental Care Volunteer
3 weeks ago
Brighton, Canada MLP Dental Full timeTransform Lives with UsAt MLP Dental, we invite passionate individuals to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon.Why Choose Us?Rewarding Volunteer Experience: Make a real impact by providing vital dental care to adults in need. Your expertise will directly improve lives and promote better oral health in our...
-
Volunteer Associate Dentist
7 months ago
Brighton, Canada MLP Dental Full timeVolunteer as a Community Dentist!Are you passionate about making a meaningful impact while pursuing your dental career? Gift from the Heart (GFTH) invites you to join our mission-driven team as a Non-Profit Charity Community Dentist/Oral Surgeon.Why Choose Us? Rewarding Volunteer Opportunity: Make a real impact by providing vital dental care to adults in...
-
Field Service Technician
5 months ago
Brighton, Canada Control Tech Services Inc Full time**Work Description** The work involves travelling with, assisting and learning from a Service Technician while testing and calibrating instrumentation and equipment. The customers we are servicing are primarily based in the Food Industry with a wide variety of process measurement and controls instrumentation. Responding to trouble calls, diagnosing...
-
Community Relations Coordinator
5 months ago
Brighton, Canada Brighton Retirement Living Full timeJoin our growing team and help navigate the world of Senior Living. Brighton Retirement Living is looking for a driven and compassionate sales professional to join our team. **About you**: - A minimum of 2 years in sales or business development role - Experience in the hospitality or seniors' industry is an asset - Experience in developing and implementing...
-
Activity Manager
5 months ago
Brighton, Canada Brighton Retirement Living Full timeActivity Manager **Responsibilities**: - Lead recreational programs and services, which promote a healthy and active living environment for residents. - Welcome new residents and encourage participation in our recreation program. - Design and implement new recreational programming opportunities for all residents, this includes developing options for...
-
Activity Manager
5 months ago
Brighton, Canada Brighton Retirement Living Full timeActivity Manager **Responsibilities**: - Lead recreational programs and services, which promote a healthy and active living environment for residents. - Welcome new residents and encourage participation in our recreation program. - Design and implement new recreational programming opportunities for all residents, this includes developing options for...
-
Dining Room Supervisor
2 months ago
Brighton, Canada Brighton Retirement Living Full time**Job Summary** As a Dining Room Supervisor, you will oversee the daily operations of the dining room, ensuring exceptional customer service and a pleasant dining experience for guests. **Responsibilities** - Establish, implement and enforce Food Service Department policies and procedures. - Plan, organize, direct and supervise the activities of the Food...
-
Culinary Operations Director
11 hours ago
Brighton, Canada Applefest Lodge Full timeJob SummaryWe are seeking an experienced Culinary Operations Director to join our team at Applefest Lodge, a leading provider of care services in Northumberland County. The successful candidate will be responsible for overseeing the planning, coordination, and execution of food services within our community.About UsApplefest Lodge offers independent and...
-
Part Time Rece
3 months ago
Brighton, Canada Brighton Children's Centre Full timeSupervise the children, actively participate in play and guide them in their physical, social, cognitive and emotional development in accordance with the philosophy of the Centre. - Plan curriculum, post the information, date and file appropriately. Implement curriculum, observe and document based on the foundations of How Does Learning Happen. Teach,...
-
Long-term Care Home Administrator
1 month ago
Brighton, Canada AON Inc. Full time_**Moira Place brings a new tradition to long-term care, combining home-like environments with flexible programs tailored to individual needs. If you want to make the difference in the lives of older adults, then this is the career opportunity for you. Moira Place is the leading long-term care home in the region, located just minutes north of Belleville....