Information Technology Technician
2 months ago
At STELIA North America, we are offering the opportunity for a career that is out of this world We are looking for someone to join our IT team in Lunenburg, Nova Scotia. An affiliate of the Airbus Group of Companies, STELIA is an aerospace and defence company specializing in the design, development, and manufacturing of composite components and assemblies. Headquartered in Lunenburg, NS, and with a site in Mirabel, QC, we operate more than 150,000 sq feet of facilities dedicated to operations, manufacturing and administration.
Reporting to the **IT Manager**, the IT Technician is an essential member of the IT Team responsible for keeping computer systems running smoothly and efficiently. As the first point of contact for IT support, the IT Technician will diagnose, repair, and maintain hardware and software components ensuring efficient system operation.
The IT Technician embraces a culture defined by safety, quality, teamwork, and accountability.
**In this role, you will**:
- Install and configure hardware and software components, anti-virus software and security systems, ensuring network security.
- Troubleshoot all hardware and software issues and repair or replace damaged hardware as required.
- Perform tests and evaluations on software and hardware and troubleshoot printers, scanners or other peripherals.
- Maintain current and accurate inventory of hardware, software and resources while logging repairs and fixes.
- Identify computer or network equipment shortages and place orders.
- Use help desk system to complete and document tasks while following up on outstanding requests ensuring timely resolution.
- Organize and schedule upgrades and maintenance without interfering with others work.
**You have**:
- Post Secondary Diploma or Degree in an IT related field.
- 1 year or more of related IT experience.
- Current A+ Certification or equivalent experience**.**:
- Microsoft Windows 10 and 11 certificate or equivalent experience.
- Microsoft Office Suite certificate or equivalent experience.
- Basic understanding of Microsoft Active Directory and Azure, Networking Fundamentals and/or M365 Cloud services.
- Dedicated team player, who demonstrates initiative and independence with strong interpersonal skills and the ability to communicate technical information, both verbal and written to a wide range of end-users with varying computer literacy skills.
At STELIA North America, we know our people are our greatest asset. We welcome anyone who is passionate, positive, team oriented, improvement focused, and willing to grow and develop their career. If you join us, you will find an environment that is challenging and rewarding, and a culture that is flexible, inclusive, and welcoming.
**We offer competitive total rewards package including**:
- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending Account
- Short-Term and Long-Term Disability - Life Insurance - Dependent Life Insurance - Company Matched Pension Plan - Group RRSP - Group TFSA - Paid Personal Days - 12 Company Holidays - Employee Family Assistance Program - Out of Country Travel Insurance - Shares Purchase Plan - Free on-site parking - Employee Social Events - Learning & Development Programs
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