Reservations Agent

3 weeks ago


Vancouver, Canada Hyatt Regency Vancouver Full time

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

- Discounted lodging accommodations at Hyatt worldwide
- Discounts on food and beverage
- Discounted transit passes
- Wellbeing programs
- Recognition programs
- Tuition reimbursement
- Excellent training and professional development

Hyatt Regency Vancouver is seeking a dynamic, customer service oriented professional to join the Reservations Department as **Regular -** **Reservations Agent**.

The Reservation Agent primary responsibility is to handle guest room reservation requests for the hotel, preparing reservations for arrival at the front desk, input group rooming lists, setting up billing instructions, entering group booking details, provide guest with hotel facility information and answer questions relating to the hotel and local area, plus various other departmental tasks.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

**You are more than welcome.**

**Qualifications**:
**Qualifications**
- Must have a true desire to satisfy the needs of others in a relaxed and professional environment
- Previous Reservations experience preferably in a hotel industry or travel industry is considered an asset
- Experience in working with Property Management system is an asset
- Must be available to work morning and afternoon shifts, Monday to Friday, depending on business needs
- Must have refined and professional verbal communication skills
- Must be able to type at least 35wpm
- Must possess superior guest service skills with a passion to continually exceed guest expectations
- Must be able to perform under pressure while dealing with a variety of challenges and diverse personalities
- Strong multi-tasking skills required
- Must be able to follow-through and deliver daily goals
- Must have the ability to work well independently and within a team environment
- Knowledge of a second language is an asset

**Physical Aspects of Position (include but are not limited to)**:

- Constant sitting throughout shift
- Constant writing, typing and computing throughout shift
- Occasional standing and walking throughout the shift
- Occasional kneeling, pushing, pulling and lifting
- Occasional ascending or descending stairs and ramps


  • Reservations Agent

    4 days ago


    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    As a valuable member of the Pinnacle Hotel Harbourfront, the Reservations Agent works closely with all hotel departments in an accurate and efficient manner, while delivering authentic and memorable experiences to our guests. Reporting directly to the Regional Director of Revenue, the Reservations Agent handles all hotel reservations-related services. **Key...

  • Reservations Agent

    4 days ago


    Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    As a valuable member of the Pinnacle Hotel Harbourfront, the Reservations Agent works closely with all hotel departments in an accurate and efficient manner, while delivering authentic and memorable experiences to our guests. Reporting directly to the Regional Director of Revenue, the Reservations Agent handles all hotel reservations-related services. **Key...

  • Reservations Agent

    1 day ago


    Vancouver, Canada Georgian Court Hotel Full time

    **Reservations Agent** The Georgian Court Hotel is a boutique hotel that blends modern elegance with timeless style. Our 4 star property features 180 spacious and contemporary guestrooms, including the renowned _Orchid Floor_, our Ladies’ preferred floor. We are situated within the excitement of downtown Vancouver just steps from Rogers Arena and BC Place...

  • Reservations Agent

    1 month ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: ***: **KEY RESPONSIBILITIES**: **The key responsibilities of the Reservations Agent include but are not limited to**: - Provides superior service for all guest calls; answers internal and external phone promptly, and professionally with a friendly greeting & identifying self; addresses guests by name and uses caller name minimum 3 times per call -...

  • Reservations Agent

    1 month ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: ***: **KEY RESPONSIBILITIES**: **The key responsibilities of the Reservations Agent include but are not limited to**: ***: - Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times during the...

  • Reservations Agent

    4 weeks ago


    Vancouver, Canada Aldesta Hotels Full time

    After Training the 4-5 hours shifts would be primarily starting early evenings at 6 pm. Reporting to the Reservation Supervisor, the Call Center Reservation Agent will be the first contact for customer phone calls. The Call Center Reservation Agent is responsible for reservation bookings by providing customers with accurate and timely property...

  • Reservations Agent

    1 week ago


    Vancouver, Canada Hostelling International Canada Full time

    HI Central ReservationsThis office operates year-round, helping guests with reservations at Hostelling International city and resort hostels across Canada. We handle reservations and guest communications by phone, email, and online for the Wilderness hostels in the Rockies. HI-CRS staff enjoy many of the same perks as the hostel staff, including free...


  • Vancouver, Canada Century Plaza Hotel Full time

    The **Century Plaza Hotel** is looking for a part time **Reservations Agent** to join our team. Majority of shifts will be weekdays (30 to 40 hours) with some weekends as needed. Daytime hours only. The position reports directly to the Reservations Manager. **PRIMARY RESPONSIBILITIES** - Answer incoming reservation calls in a friendly, efficient and...


  • Vancouver, Canada Century Plaza Hotel Full time

    The **Century Plaza Hotel** is looking for a **Reservations Agent** to join our team. Shifts will be weekdays/weekends (30 to 40 hours per week). Daytime hours only. The position reports directly to the Reservations Manager. **PRIMARY RESPONSIBILITIES** - Answer incoming reservation calls in a friendly, efficient and professional manner; - Knowledge of...

  • Reservations Agent

    1 day ago


    Vancouver, Canada EXchange Hotel Vancouver Full time

    **HOTEL OVERVIEW** The 201-room EXchange Hotel Vancouver, perfectly located on Howe Street, brings a historic landmark to life with a modern twist. Catering to all senses, the hotel offers business travelers, leisure travelers and the community a unique place to meet, sleep, dine and interact. A chic, modern and playful 4-diamond experience. Situated in...


  • Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Central Reservations Sales & Service Agent will contribute to the overall success of Coast Hotels by providing superior customer service and intermediate...


  • Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Central Reservations Sales & Service Agent (part time) will contribute to the overall success of Coast Hotels by providing superior customer service and...


  • Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Central Reservations Sales & Service Agent will contribute to the overall success of Coast Hotels by providing superior customer service and intermediate...

  • Reservations Agent

    1 month ago


    Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Central Reservations Sales & Service Agent will contribute to the overall success of Coast Hotels by providing superior customer service and intermediate...


  • Vancouver, Canada True North Hostelling Association Full time

    Come spend your time at the beach! HI Vancouver Jericho Beach is located a few minutes away from beautiful parkland near forest trails and seaside paths on Vancouver's Westside. We’re the perfect location if you want to spend your time outdoors and yet downtown is still only 20 minutes away! - Teamwork makes the dream work and staff have lots of...


  • Vancouver, Canada True North Hostelling Association Full time

    **L'affichagede cet emploi en anglais reflète la langue de travail.** - Come spend your time at the beach! HI Vancouver Jericho Beach is located a few minutes away from beautiful parkland near forest trails and seaside paths on Vancouver's Westside. We’re the perfect location if you want to spend your time outdoors and yet downtown is still only 20...


  • Vancouver, Canada Compass Group Full time

      You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.   You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist...


  • Vancouver, Canada Marriott International, Inc Full time

    **Job Number** 24022784 **Job Category** Reservations **Location** JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservations Agent

    7 days ago


    Vancouver, Canada True North Hostelling Association Full time

    **HI Central Reservations** **What's in it for you** - A full-time remote position with a small and awesome team. - Regular office hours (currently we operate 9am to 5pm PST - 7 days a week) so you get your evenings free to enjoy the beach, grab a bike to explore the city or go on a hike in the mountains after your workday! - Being part of a not-for-profit...

  • Reservation Agent

    1 day ago


    Vancouver, Canada Amacon Full time

    **About Us** Wentworth Hospitality Group (Amacon’s hospitality division) is looking for an eager and engaged individual who is passionate about next level guest experience! The Loden Hotel is a luxury award-winning boutique hotel, recognized locally and globally, the Loden prides itself in its personalized service, high-end amenities, and being a...