Medical Receptionist

6 months ago

Toronto, Canada KMH Cardiology Centres Inc. Full time

**The Organization**:
We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.

Our areas of expertise include Nuclear Cardiology, Cardiology Consults and Diagnostics, MRI, PET and specialist services.

Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.

We can offer you a great environment with an outstanding team and the opportunity for learning and growth.

**The Role**:
Are you a patient focused professional with excellent communication skills and healthcare experience?

KMH Cardiology Centres Inc. is growing and we are recruiting for a full-time Medical Receptionist role for our busy practise in Toronto.

**The Accountabilities**:
The goal of this position is to provide an outstanding service experience to patients at our labs. The key accountabilities of the role include:

- Act as a first point of contact for patients during their in-clinic experience
- Greet patients and visitors as they arrive
- Meet and achieve KPI’s and performance goals
- Optimize clinic capacity
- Ensure tasks including New bookings, Rescheduling, Cancellation, Arrivals and Upload Reports are completed in a timely manner within pre-defined KPI’s for team
- Utilize Tableau daily to facilitate KPI attainment
- Manage patient check-ins, enquiries and phone calls
- Ensure maximum client satisfaction through a high quality service approach
- Accurately register patients by obtaining complete demographics, insurance information and consent.
- Schedule and confirm patient appointments and follow ups
- Facilitate patient flow by communicating patients' arrival
- Respond to patient inquiries in a courteous and empathetic manner
- Maintain attention to detail for all medical records. Scan documents into patient charts
- Maintain accurate patient records and ensure all required forms and documentation are completed per check in protocols
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Maintain a clean and organized reception area
- Build rapport with patients by responding to inquiries and communicate next steps to patient
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently
- Meet and achieve performance based targets and KPI’s for the team
- Complete MRI bookings administration tasks including confirmations, chart checks and phone calls

**Required skills and experience**:

- Medical office experience
- Cardiology practice experience is an asset
- Demonstrated high quality, compassionate, customer centred experience
- Proven ability to work proficiently and independently in a busy fast paced environment
- Ability to establish priorities and achieve objectives with mínimal supervision
- Excellent verbal and written communication skills
- Superior telephone etiquette
- Strong understanding of medical terminology
- Proficiency in technology including MS Office
- EMR systems experience
- Excellent time management and organizational skills
- Ability to deal with sensitive information with a high degree of privacy and diplomacy
- Team orientation
- The ability to provide coverage at at a 2nd KMH clinic (in Scarborough or North York)

We are a progressive organization with a team passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.

The Reception team takes pride in our patient focused environment and works very closely with other service and clinical teams at KMH. This role has extensive face to face patient interaction.

This is a full-time position that is scheduled between Monday-Friday. Saturday’s are required on rotation with the team.

This role is scheduled during business hours for shifts with start times as below:

- 6.45 a.m.3.45 p.m. _
- 7.15 a.m.3.15 p.m._
- 9.45 a.m.5.45 p.m._

This role reports to the Operations Manager and is part of a team of 20+ members.

We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.

Pay: From $19.25 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have cardiology or diagnostics practise experience?

  • Medical Receptionist

    6 months ago

    Toronto, Canada Harbourfront Medical Full time

    Harbourfront Medical is currently looking for a motivated and professional Receptionist to join our multi-disciplinary team. Harbourfront Medical is located by the Toronto Waterfront, 5 minutes walk from Union Station. You will have an exciting opportunity to work and consult with an energetic team that includes medical family and walk-in doctors,...

  • Medical Receptionist

    6 months ago

    Toronto, Canada Annex Medical Imaging Full time

    We are looking for a receptionist to join our team in Annex Medical Imaging located in Toronto, with some experience in medical field and open to work part time/full time. It's important for us to find someone who is familiar with computers, have a friendly and warm manner with patients and other employees and be respectful, punctual and organized. Knowing...

  • Medical Receptionist

    2 months ago

    Toronto, Canada Eastdale Medical Clinic Full time

    Overview: **Duties**: - Updating patient records - EMR experience, preferably OSCAR PRO - Communicating with labs, healthcare providers, and insurance companies - Calculating billing amounts and sending bills to patients and insurance companies - Leading patients to exam rooms or other areas and explaining medical procedures - Maintaining medical inventory...

  • Medical Receptionist

    6 months ago

    Toronto, Canada Annex Medical Imaging Full time

    We are looking for a receptionist to join our team in Annex Medical Imaging located in Toronto, with some experience in medical field and open to work part time. It's important for us to find someone who is familiar with computers, have a friendly and warm manner with patients and other employees and be respectful, punctual and organized. Knowing other...

  • Medical Receptionist

    5 months ago

    Toronto, Canada GSH Medical Full time

    We are looking for a Medical Receptionist for our Liberty Village location located conveniently around Bathurst and King. You will be directly assisting our Family Practice and Walk-In. **In addition to hands on responsibilities on the front desk, Typical duties will include**: - Greeting patients in a professionally and efficient; - Answer phones and...

  • Medical Receptionist

    6 months ago

    Toronto, Canada GSH Medical Full time

    We are looking for a Medical Receptionist for our Liberty Village location located conveniently around King West & Bathurst. You will be directly assisting our Family Practice, Walk-In, Reahb and Chronic Pain specialists and their patients. **In addition to hands on responsibilities on the front desk, Typical duties will include**: - Greeting patients in a...

  • Medical Receptionist

    1 month ago

    Toronto, Canada GSH Medical Full time

    We are looking for a Medical Receptionist for our Liberty Village location located conveniently around Bathurst and King. You will be directly assisting our Family Practice and Walk-In. **In addition to hands on responsibilities on the front desk, Typical duties will include**: - Greeting patients in a professionally and efficient; - Answer phones and...

  • Medical Receptionist

    5 months ago

    Toronto, Canada Humber Bay Medical Imaging Full time

    **About the role**: We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at our newly managed X-Ray, Ultrasound, BMD, and Mammography centre. In this role, you will be responsible for managing patient appointments, answering phone inquiries, and maintaining patient records. To be successful in this role, you should...

  • Medical Receptionist

    1 month ago

    Toronto, Canada Eastdale Medical Clinic Full time

    Overview: **Duties**: - Updating patient records - EMR experience, preferably OSCAR PRO - Communicating with labs, healthcare providers, and insurance companies - Calculating billing amounts and sending bills to patients and insurance companies - Leading patients to exam rooms or other areas and explaining medical procedures - Maintaining medical inventory...

  • Medical Administrator/receptionist

    6 months ago

    Toronto, Canada St. Clair Medical Full time

    St. Clair Medical is looking for a Medical Receptionist to join our team. We are a busy family practice clinic location at Yonge and Davisville in Toronto. We are looking for a dependable and trustworthy team player to work in our fast-paced environment. Both part time and full time opportunities available. **Qualifications/Skills**: - Experience using...

  • Front Desk Receptionist

    6 months ago

    Toronto, Canada Nova Medical Hair Transplant Full time

    The primary goals of the Receptionist is to deliver outstanding patient care in addition to: - Client interaction while maintaining an energetic and positive attitude. - Prepare patient documentation for processing, including inputting or scanning - Send text reminders in a timely manner re patient appointment If you can demonstrate the following...

  • Medical Receptionist

    4 weeks ago

    Toronto, Canada Skin Vitality Medical Clinic Full time

    *Medical Receptionist - *Skin Vitality Medical Clinic*We are seeking an enthusiastic Medical Receptionist to join our team!*_*MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS.*_Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 13 Locations in...

  • Medical Receptionist

    6 months ago

    Toronto, Canada Five Points Family Health Full time

    **Medical Receptionist - URGENT - to start asap** **Location** : 2409 Yonge St. (Midtown Toronto, 3 short blocks north of Eglinton Station). **Position** : Full-Time Medical Receptionist **Hours** : Monday - Thursday 9am - 5pm, Friday 9am - 4pm have to be willing to work occasional evening clinics (5-8pm approximately once a week) and weekend clinics...

  • Medical Receptionist

    5 months ago

    Toronto, Canada Five Points Family Health Full time

    **Medical Receptionist - URGENT - to start asap** **Location** : 2409 Yonge St. (Midtown Toronto, 3 short blocks north of Eglinton Station). **Position** : Full-Time Medical Receptionist **Hours** : Monday - Thursday 9am - 5pm, Friday 9am - 4pm have to be willing to work occasional evening clinics (5-8pm approximately once a week) and weekend clinics...

  • Medical Receptionist

    3 weeks ago

    Toronto, Canada Adecco Canada Full time

    Medical Receptionist job opening in Toronto, ONAdecco Professional is currently hiring for a temporary, full-time Medical Receptionist job opening in Toronto, ON for a 6 week week interim need. This non-profit medical facility is located downtown Toronto, near the distillery district (TTC accessible). Our client is a medical non-profit agency and is hoping...

  • Medical Receptionist

    2 weeks ago

    Toronto, Canada Adecco Canada Full time

    Medical Receptionist job opening in Toronto, ONAdecco Professional is currently hiring for a temporary, full-time Medical Receptionist job opening in Toronto, ON for a 6 week week interim need. This non-profit medical facility is located downtown Toronto, near the distillery district (TTC accessible). Our client is a medical non-profit agency and is hoping...

  • Medical Receptionist

    5 months ago

    Toronto, Canada Dr. Francis Li Full time

    Job Summary: We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional customer service and administrative support in a medical office setting. Your role will be crucial in ensuring smooth operations and positive patient...

  • Medical Receptionist

    3 weeks ago

    Toronto, Canada Kingsway Dermatology and Cosmetic Centre Full time

    **Title**:Medical Receptionist **Position Description**: The Medical Receptionists primary role is to perform procedures with diligence and care alongside managing the patient experience throughout the clinic visit. They are expected to follow prescribed guidelines and practices outlined by Kingsway whilst completing procedures to ensure consistent...

  • Medical Receptionist

    5 months ago

    Toronto, Canada Rouge Optometry Full time

    Our clinic is located in the historic Highland Creek community of East Scarborough. We are looking for a professional, motivated medical receptionist to join our expanding team. A good command of English, both oral and written, is mandatory. **Qualifications**: - OHIP knowledge - Medical direct billing knowledge - Medical Receptionist: 1 year - Ontario...

  • Medical Receptionist

    6 months ago

    Toronto, Canada FACET Dermatology Full time

    **FACET Dermatology is seeking a full time Medical Receptionist to join our Busy and Growing Practice!** We are looking to find an efficient and energetic individual medical receptionist to be part of the front-line of our business. You will be required to be available Monday-Friday 8:00-4:30 pm Our clinic can often be busy, we are seeking the right...