Medical Receptionist
1 month ago
**Title**:Medical Receptionist
**Position Description**:
The Medical Receptionists primary role is to perform procedures with diligence and care alongside managing the patient experience throughout the clinic visit. They are expected to follow prescribed guidelines and practices outlined by Kingsway whilst completing procedures to ensure consistent service.
**Responsibility**:
- Patients: welcome patients warmly, verifying patient information and bringing patients into the exam room in a quick and accurate manner.
- Build a repour with patients and remember regular patients by name.
- Exam Rooms: rooms are to be sterilized and cleaned thoroughly and quickly in preparation for the next patient.
- Scanning: scan paper documents into electronic format and save accordingly.
- Supplies: ensure exam rooms are fully stocked with appropriate supplies daily; pay attention to inventory levels, if low then notify appropriate person to order more.
- Storage Locker: retrieve/purge old charts, extra office supplies or cases of water from storage locker as needed. Maintaining and organizing storage area may require some heavy lifting.
- Accuro ERM: Monitoring the electronic messaging system for messages from doctors for the patients.
- Miscellaneous: clean staff area & organize overall office, and other duties as needed.
- Monitor the flow of the daily schedule and identify clinic workflow improvement opportunities and provide recommendations to management.
- Keep up to date knowledge of current products and services.
- Fulfill special projects as assigned and participate in all relevant training.
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Medical receptionist: 1 year (preferred)
Work Location: In person
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