Infrastructure Technical Sales Manager
6 months ago
The Company
The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
- If you want to grow your skills and develop your career, find out more at
The Position
Infrastructure Technical Sales Manager
Job Summary
Location: Canada (Quebec, Ontario)
As a Industrial Sales Manager, for Canada, your role is to:
- Manage and lead the commercial and the technical activities- Take charge of the management of customers and prospects of the customer portfolio for which you are responsible- Drive business & market development with lead and opportunity generations and key account managements- Participate in the development of the business strategy for your perimeter- Support technically the customers and train on the product utilizations- Understand the market dynamics and the related stakeholders (asset owners, contractors, engineers)- Act as an ambassador, representing the company externally as expert, namely participating in university networks, standardisation committees, customer events- Manage the relation with the toll manufacturers
KEY TASKS AND RESPONSIBILITIES:
Account management-
- Establish and nurture relationship with assigned customers (management, purchasing, R&D)- Identify sales development targets, elaborate and implement appropriate development strategy- Ensure forecast accuracy and jointly manage customer relationship with Customer Service Team
Technical Sales- Support the customer on the job sites during the product installation / troubleshooting / supervise trials- Lift customers' technical objections along the opportunity process- Identify technical opportunities with existing products to optimize value proposition- Business Development : identifies the right opportunities for organic growth through technical discussions- Support marketing initiatives such as market studies, benchmarking analysis of Imerys and competitors ‘products, alternative technologies offering and positioning.
Hygiene Safety Environment missions:
- Ensure compliance with safety rules, educate teams on preventive measures to achieve our safety objectives
Commercial plan building, execution & monitoring- Participate to the building of the annual sales plan/ budget forecast and mid-term plan for your perimeter- Direct sales forecasting activities and set performance goals accordingly- Execute the commercial roadmaps developed for your segment or products or geography- Analyses sales trends/preparation of reports for management/advise on the business- Review and analyze performances against programs, quote and plan to determine effectiveness- Ensure business is servicing existing customer base at (or surpassing) expectations and developing new growth opportunities in each circuit and market segment.- Develop plans and strategies for developing new commercial opportunities and achieving the sales goals with strong ability to build both internal and external relationships
Operations / Supply Chain- Cooperate with the supply chain team and provide forecast- Manage the relation with the toll manufacturers of the products
Management of significant customer quality issues- Respond to customers on significant quality issues (outside packaging, logistics or pure specifications problems) and analyse causes and possible solutions- Liaise with Supply chain / operations / quality managers on solution identification and implementation
Acting as expert internally and externally
Act as technical ambassador for his/ her area of expertise in external communication (customer technical training, participation in external knowledge sharing, fairs & conferences, standardisation committee, etc.)
Build a network among the customers’ technical community
Education and Experience Requirements:
- Bachelor’s Degree in Engineering or Business related field or equivalent experience- Customer oriented, enable to build up strong relationship internally & externally- Good Communication skills with customers and with technical committees- Willingness to travel - Depending on home based location, approximately 50%
Position Type
Full time
and
Permanent
- Only technical issues will be monitored through the below inbox:_
- PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED._
- IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws._
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