Store Manager/supervisor
5 months ago
About Us:
Located at 5651 Steeles Ave E, Toronto, ON, Happy Planet Kids Indoor Playground is a dynamic family destination offering a rich indoor play experience, including adventurous play structures, claw and gacha machines, alongside food, drinks, parties, and dedicated child hosting/caring services. We strive to foster an environment where children can explore and parents can relax, ensuring every visit is filled with joy, creativity, and memorable moments. Our commitment to safety, cleanliness, and outstanding customer service makes us the premier choice for family fun and exploration.
Key Responsibilities:
- Opening and Closing the Facility: Conduct thorough opening and closing procedures, ensuring the playground is ready for guests and secure after hours.
- POS System Operations: Efficiently use the POS system for customer check-outs and processing payments. Handle bookings for parties and events using the POS system.
- Cleaning and Maintenance: Maintain cleanliness and orderliness of the facility, including play areas, eating areas, changing area, party rooms and restrooms. Perform spot cleaning as needed throughout the day and thorough cleaning at closing.
- Party Setup and Cleanup: Prepare for and set up parties or events, ensuring all supplies and decorations are arranged as per requirements. Clean and reset the area post-event.
- Food Preparation: Prepare simple refreshments such as espresso, coffee, yogurt drinks, sandwiches and salads. Maintain a clean and hygienic food prep area.
- Manage inventory levels, including ordering and restocking merchandise as necessary
- Child and Parent Supervision: Monitor activities within the playground to ensure safety. Enforce playground rules and guidelines for both kids and parents.
Required Skills and Qualifications:
- Strong customer service skills and a friendly demeanor.
- Ability to multitask and work in a fast-paced environment.
- Basic food preparation skills and willingness to learn.
- Comfortable working with children and ensuring a safe play environment.
- Basic computer and POS system proficiency.
Nice to Have:
- Fluency in both English and Mandarin/Cantonese is an advantage.
- Prior experience in a playground setting will be considered favorably.
- Collaborate with the marketing team to develop and implement promotional campaigns
We offer competitive pay based on experience and performance. Additionally, we provide opportunities for career advancement within our company.
**Job Types**: Full-time, Part-time
**Salary**: $16.55-$20.00 per hour
**Benefits**:
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Toronto, ON M1V 5P6 (required)
Ability to Relocate:
- Toronto, ON M1V 5P6: Relocate before starting work (required)
Work Location: In person
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