Service Manager
2 weeks ago
**What we offer**:
The best work environment in town You'd be part of a high performing team that is always focused on customer experience. The teamwork and atmosphere you'll find when working at our smaller family owned dealer group can't be matched.
- Ability to inspire and lead a team through goal setting and coaching.
- In depth knowledge of the internal workings of an automotive aftersales department.
- Excellent interpersonal, management, and customer service skills are essential.
- Creating a customer focused environment and continuously working to improve the customer’s experience.
- Ability to develop a service marketing plan and adapt it to changing circumstances.
- Advanced knowledge of automotive technical repair procedures and processes.
- Ability to forecast goals for sales, GP and key expenses. Monitor service department financials and adjust as required.
- Ability to fill in as a Service Advisor as required.
- Minimum 5 years of experience in Automotive aftersales.
- Supervisory experience required.
- CDK experience an asset.
- Warranty claiming experience an asset.
Strong benefits package and RRSP program. Compensation will be in line with experience.
Kitchener Kia is part of the Alkier Motor Sports dealer group.
**Salary**: $70,000.00-$100,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Kitchener, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dealership: 5 years (preferred)
- service advisor: 3 years (preferred)
- Management: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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