Eastern Ontario

**Position Title**:Eastern Ontario - Account Manager

**Division**: Da-Lee Dust Control

**Location**:Hybrid - Ontario, ON - head office located in Stoney Creek, ON

**Employment Type**:Full-time
- This role requires travel to meet with clients within assigned geographic territory, ideally residing in Simcoe County, Durham Region and into the Kawarthas.

**Company Overview**

This position offers an exciting opportunity to contribute to the growth and success of Da-Lee Group, a family-owned company with over 50 years of industry leadership. Based in Stoney Creek, Ontario, we specialize in premium products and services, including dust control, winter de-icing, pavement repair, and waste management, all driven by a commitment to excellence, sustainability and operational efficiency.

We are proud to have recently earned the Great Place To Work® certification, highlighting our dedication to fostering a supportive and inclusive workplace. At Da-Lee, we prioritize employee growth through advanced learning and development software, empowering our team to excel and achieve their career goals.

Following a recapitalization with Alphi Capital, Da-Lee Group is poised for continued growth in dust control services and environmental solutions. If you’re a motivated professional seeking a dynamic career in an organization that values innovation and employee success, we encourage you to apply

**Position Summary**

The Account Manager, reporting to the Director of Sales, is crucial in supporting the company’s growth strategy. This role involves managing both municipal and commercial customers, within their assigned territory. This role is responsible for growth within the categories of Municipal Dust, Municipal Snow & Ice, Commercial Dust, and Commercial Snow & Ice.

**Position Responsibilities**
- Build and maintain close relationships with existing and potential municipal customers, including Road Supervisors, Public Works Directors, and Road Foremen
- Engage regularly with municipal road associations and provincial associations (e.g., AORS and OGRA)
- Manage a list of assigned Commercial Customers
- Prospect for new Commercial customers
- Interact with existing clients (80%) and potential future clients (20%) to understand their needs and explain the benefits of products effectively
- Prepare sales quotes, requests for proposals (RFPs), sales packages, and tender documents, including price calculations, recommendations, and communication strategies
- Manage sales pipeline
- Maintain accurate records related to inventory and account information
- Develop a strong understanding of the unpaved roads dust control market, as well as best practices for building and maintaining unpaved roads
- Schedule drivers and trucks to fulfill customer orders efficiently during the busy dust control season
- Address and resolve customer complaints, implementing process improvements to prevent recurring issues
- Collect competitive data and identify opportunities to increase market share in competitors’ territories
- Communicate externally with clients, suppliers, brokers, and governmental bodies (MTO, MOE, MNR)
- Participate in Trade Shows as required
- Identify growth opportunities and help drive new business initiatives
- Other duties as assigned

**Position Qualifications & Specifications**
- Post-secondary education in business, administration, marketing, or sales is preferred, or an equivalent combination of education and experience
- Minimum of 3 years sales experience
- Valid G driver's license
- Strong willingness to learn with an outgoing personality for active client engagement

**Work Environment and Schedule**
- This is a hybrid role with requirements to work a combination of corporate office/ home office/ on the road
- The role requires travel to meet with clients within assigned geographic territory, ideally residing in Simcoe County, Durham Region and into the Kawarthas.
- Requirements to work from a home office base
- As required—Stoney Creek Head Office, 350 Jones Road, Stoney Creek, ON
- Client sites (industrial, residential, municipal, agricultural)
- Work is generally conducted during a standard work week (Monday to Friday), and generally during standard business office hours (40 hours per week), 8:00 am and 5:00 pm daily
- Some requirements to occasionally work before and after normal business hours/business work week, based on the demands of work and client availability

**Compensation Package**
- **Competitive Salary**: We offer a highly competitive salary with the potential for a discretionary bonus based on performance.
- **Paid Time Off**: Enjoy generous paid time off to support work-life balance and personal well-being.
- **Comprehensive Benefits**: Access to a full suite of medical, health, and dental benefits to ensure you and your family are well taken care of.
- **Cellphone Reimbursement**: Receive reimbursement for cellphone expenses to stay connected and efficient.
- **Mileage Reimbursement**: Reimbursem