Administrative Associate

2 weeks ago

Toronto, Canada Eurofins Canada Food testing Full time

**Company Description**
**_
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies._**

**_ In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products._**

**_ In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years._**

Reporting directly to the Department Head, the Administrative Associate will provide clerical and administrative support to the cannabis sales team. This role will be responsible for maintaining the CRM database and acting as a liaison between the Sales Team and various departments to ensure smooth integration of new clients/projects into laboratory operations.

**Principle Duties & Responsibilities**:

- Organize, prioritize, and deliver accurate quotations requested by clients.
- Collaborate with managers, lab personnel, and clients to determine testing requirements and generate cost-effective recommendations for quotations.
- Assist in planning and organizing client requests.
- Respond to client inquiries by providing information about quoted testing/projects.
- Follow up on open and outstanding quotations to determine their status.
- Maintain client records, timelines, and interactions related to testing/projects quoted (e.g., issued, pending, and approved quotes).
- Improve the quotation process and measure its effectiveness by utilizing technological capabilities such as CRM, CLO, CLQ, and eLIMS to enhance sales and marketing processes.
- Perform any other clerical or administrative tasks assigned by the Supervisor or Management Staff.
- Assist the BD and laboratory team in reviewing scientific methods before preparing quotations.
- Ensure ongoing communication with clients and BPT Lab personnel to ensure awarded projects are ready to start and executed on time.
- Coordinate the schedule of awarded projects with the chemistry and microbiology laboratory teams.
- Update pricing schedules for specific client discounts regularly.
- Other duties as assigned.

**Qualifications**
- A degree in Chemistry or a diploma in a related scientific discipline (B.Sc.).
- At least two years of experience in a cannabis testing laboratory (preferable).
- Detail-oriented with a strong focus on accuracy in work.
- Excellent written and verbal communication skills in English.
- Strong computer skills and organizational abilities.
- Self-starter and resourceful individual.
- Familiarity with computer programs such as Word and Excel.
- Willingness to work overtime during weekdays or weekends as requested by the Supervisor or Management staff.
- Willingness to perform other related duties as assigned.

**EDUCATION**
- A B.Sc. degree preferably in Chemistry, or diploma in related field;
- A solid background and understanding of Chemistry is mandatory;
**WORKING CONDITIONS**: This position will be working in an office environment within the laboratory environment. Moderate level of activity and some light lifting requirements to fulfill any required administrative duties such as filing and photocopying.
Shift work and overtime may be required, as well as working periodic weekends and/or evenings.
**Additional Information**

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

NO AGENCIES, CALLS OR EMAILS PLEASE

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