Financial Service Representative

3 weeks ago


Concord, Canada Magical Credit Inc Full time

**We are a quickly growing online financial business**

**Responsibilities**:
To provide an exceptional level of service to prospective Magical Credit borrowers relating to all Magical Credit offers and meeting approved loan targets. You will assist them in understanding our loans and identify solutions to fit their needs, generating new lead sales and renewals, whilst continuing to achieve customer satisfaction levels.

**Job Duties**:

- Making outgoing calls to all pending/approved leads.
- Educate the borrower on our offers.
- Offer a variety of related solutions to the borrowers to help get them approved.
- Utilize inbound call opportunities to generate sales and renewals.
- Receive and process pre-approved loans
- Review and update credit and loan files
- Review Loan agreements.
- Develop strong relationships with customers and demonstrate how we can help them.
- Identify potential customer needs/ opportunities to grow our business.
- Conduct follow up calls daily to customers who have expressed an interest in our loans.
- Create and maintain records in database.
- Miscellaneous administration tasks.

**Skills/Qualifications**:
Customer Service, Computer Skills, Problem-Solving, Documentation Skills, Listening, Analyzing Information, Multi-tasking, Positive Attitude, Team player.

**Experience**:

- Customer Service: 1 year (required)

**Hours**:
Retail Hours that will be expanding as business grows.

Pay: $40,000.00-$43,000.00 per year

Schedule:

- 8 hour shift
- Evening shift
- Night shift

**Experience**:

- Customer service: 1 year (required)

Work Location: Hybrid remote in Concord, ON L4K 5Z1

Expected start date: 2024-05-13



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