Dental Office Receptionist
3 weeks ago
**Required Education, Skills and Qualifications**
- Abledent proficient
- certification of Dental Reception or Diploma or equivalent experience
- Greeting patients and being the best "first impression" with excellent customer service skills
- Answering telephone and Booking appointments/Scheduling
- Dental insurance dealings
- Providing dental knowledge as first point of contact
- Following up on treatment needs
- Accounts Receivable
- Maintaining self-composure under pressure with great adaptability, initiative and confidentiality
**Main Job Tasks, Duties and Responsibilities**
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
**Job Type**: Part-time
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $19.00-$22.00 per hour
**Benefits**:
- Dental care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2023-09-01
Expected start date: 2021-01-02
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