Front Desk Customer Service

2 weeks ago


Bowmanville, Canada Kobes Nurseries Inc Full time

**Job Summary**:
The Customer Service role is responsible to ensure that all clients are welcomed and treated in a highly professional manner following service policies, procedures and standards. Assisting Office Manager with general administrative duties such as filing, correspondence, etc.

**Responsibilities**:

- Participate in preparation for opening and closing the office
- Responsible for preparing invoices, credit notes, refunds and packing slips
- Ensure sales transactions are completed in an accurate manner
- Responsible for reconciling credit/debit card transactions
- Maintain accounts receivable and accounts payable files
- Actively greeting customers and assisting in a professional and efficient way
- Answering all phone calls and transferring to appropriate staff member
- Directing customers to appropriate staff when unable to assist yourself
- Maintain safety files and employees records such as signing off on safety policies, employee handbooks
- Gathers information for new employee files
- Organizing daily batch slips and bringing to appropriate location
- Data entry when requested by staff members
- Other duties as assigned

**Qualifications**:

- Having plant knowledge is an advantage, but not a must
- Communication skills
- Attention to detail
- Ability to work under pressure
- Basic computer skills
- Strong organizational skills and multitasking
- Problem solving

**Job Types**: Full-time, Seasonal
Contract length: 8 months

**Salary**: $16.55-$20.00 per hour

Expected hours: No more than 45 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-04-01



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