Area Manager

6 months ago

Langley, Canada The Universal Group Full time

**Are you a dedicated individual with strong management skills looking to make a difference?**

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has exciting opportunities in our Traffic Operations department. As an Area Manager, you play a critical role in the overall coordination and implementation of high-quality traffic control services. This role involves maintaining traffic control operations, ensuring productivity, efficiency, safety, and supervising field staff.

**What you will be responsible for**:

- Uphold The Universal Group's purpose (PEACE OF MIND) and core values (PASSIONATE, AUTHENTIC, AND DRIVEN).
- Collaborate with the General Manager (GM), Dispatch, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work efficiently, and address relief needs.
- Manage and develop client relationships in partnership with the GM.
- Supervise and direct traffic employees in the Dispatch, Fleet, and for site requirements.
- Ensure field staff comply with regulations, company standards, and policies through education and training
- Investigate and address complaints from clients, the public, and employees, reporting major incidents
- Collaborate with Fleet and Facilities departments to maintain proper inventory and supply of fleet vehicles for new LCTs.
- Analyze field staff utilization and address non-supply issues.
- Assist HR and GM with manpower forecasting, planning, and deployment.
- Work with HR on recruiting, retention, labor relations, and compliance with collective agreements.
- Ensure compliance with health and safety policies, procedures, and practices in collaboration with OHS.
- Unique reporting for assigned client groups.
- Site visits for contractor consultations.

**What you get from us**:

- Extended Medical, Vision, and Dental benefits after the probationary period
- Excellent total compensation package
- Access to a Health and Wellness Program
- 3 weeks of paid vacation
- Access to a growing organization with lots of advancement opportunities
- An amazing culture where you will feel supported and recognized for your work

**What we need from you**:

- Construction industry experience preferred.
- Previous traffic control experience is considered an asset.
- Minimum 2 years construction management experience required.
- Excellent organizational, time management, and prioritization skills with the ability to multi-task and effectively meet deadlines.
- Experience in addressing conduct and performance issues with geographically dispersed field employees.
- Well versed in all safety regulations as it relates to traffic management, its service, and facility.
- Valid WorkSafeBC Traffic Control Person ticket considered an asset.

**Where/When you will be working**:

- The position is set to 40 hours per week.
- While the position will work mostly out of the Operations Office, flexibility may be needed from time-to-time. This could mean working from a satellite office, working from home, attending meetings with clients, and attending job sites.
- During critical project phases, the position will be required to work outside normal business hours to ensure project timelines are met.

The recruitment process for this role typically lasts 2 weeks and includes a phone interview, behavioural assessment and an In-person interview.

**Why Universal Group?**

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public is what drives us every day.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile

**Our Commitment to Diversity**

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

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