Clinical Secretary

5 months ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

**S**ummary of Duties**
- Builds daily inpatient consult roster for clinical team
- Maintains referral-tracking system by entering required data
- Schedules and notifies patients of cancelled appointments/clinics
- Maintains daily schedule of the team
- Build and enter daily billing roster
- Provides support to clinical team to ensure the flow of daily consults
- Routine audit of data entry
- Provide support for minute-taking at meetings

**Education Coordination**
- Act as primary contact for learners during their education block
- Create and update education block schedule including their educational modules, and call schedule
- Track learner evaluations of the block and provide annual summary of evaluations
- Meet with Education Site Lead on a regular basis
- Liaise with learners seeking an educational opportunity within our division

**All Areas**:

- Responds to telephone calls/inquiries and voice mail messages.
- Ensures transfer of on-call pager coverage
- Provides administrative support to members of the palliative care team including fax, scan, mail
- Performs departmental filing duties
- Provides back support to other Clerical Staff

**Qualifications/Skills**
- Grade 12 education; Medical Administration Certificate; post-secondary computer / typing courses. Microsoft Word and Outlook skills are required.
- More than one year experience in a busy receptionist area, preferably in a hospital / health care environment.
- Excellent communication and customer service skills.
- Tact and discretion in dealing with sensitive and confidential patient information.
- Excellent communication skills, both verbal and written.
- Good inter-personal skills and ability to work well with a diverse group of individuals.
- Minimum 40 words per minute typing speed with maximum 5% error rate.
- Ability to manage multiple tasks, fast-paced environment.
- Excellent time management, organizational skills, attention to detail required.

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