Fasd Program Supervisor

2 weeks ago

Edmonton, Canada CSS Full time

Are you looking for an inviting and exciting career opportunity? Do you want to positively contribute to an organization that serves the community? If the answer is “Yes" this is the job for you

Catholic Social Services is currently seeking a full-time, contract, 40 hours per week, FASD Program Supervisor in EDMONTON to join our team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting youth in your community.

This is a one-year contract position.

**This position has a weekly schedule of**: Monday to Friday from 8:30-5:00 pm. Some evening work required, especially Tuesdays from 4:30 to about 7 pm. After the completion of the probationary period, this position is eligible for remote work.

Program Overview

**McDaniel Youth Program**: Provides mentorship supports to youth aged 14 to 21 years who are diagnosed with, or possible, FASD (Fetal Alcohol Spectrum Disorder) to help them access community supports and make a successful transition into adulthood.

**Job Summary**:
The Program Supervisor oversees the McDaniel Youth Fetal Alcohol Spectrum Disorder Programs in the Edmonton area. The supervisor is responsible for the day-to-day support of employees and the programs. The supervisor will provide crucial information to the Program Manager to support the success of the program(s).

**Employee Management**:

- Understands, supports, promotes, and adheres to the Agency’s vision, mission, values, and organizational ethics, and treat all persons with humility, compassion, and respect
- Presents as a positive and professional role model and ambassador for the Agency in interactions with clients, stakeholders, and the public. Maintains respectful personal boundaries
- Communicates effectively and respectfully in a professional and confidential manner with all Agency employees, and internal and external stakeholders
- Provides supervision to employees via bi-weekly individual meetings
- Facilitates a monthly case collaboration group tailored to current employees and program needs
- Ensures all file documentation is completed by employees. Ensures outcome measures and other reporting protocols are understood and utilized by employees
- Attends home visits and/or Service Team Meetings with employees (as needed)
- Participates in the recruitment of new employees
- Provides employee orientation and training as required
- Monitors completion of mandatory training requirements by employees
- Monitors, supervises and evaluates performance of employees
- Collects, approves and submits timesheets and leave of absence requests
- Ensures employees participate in team meetings and planning days
- Integrates employee feedback about service delivery needs into additional training for employees
- Reviews, completes & submits incident reports, serious occurrence reports and/or other administrative duties in a precise and timely manner as per Agency policy and procedures
- Debriefs with employees about serious occurrences or critical incidents
- Provides on-the-job supervision to students and volunteers as required
- Provides support over the phone and possibly on-site through an on-call after hours rotation

**Administration/Other**:

- Completes and submits documentation as per standard procedures on or before assigned due dates, such as employee time sheets, quarterly program reports, mileage, cheque requisitions, etc.
- Attends and actively participates in scheduled team meetings. Supports team initiatives and helps to identify problems and suggest solutions
- Attends and actively participates in committees as required
- Attends and actively participates in trainings/employee development programs
- Updates the Program Manager on activities and developments in the Program
- Assists in the monitoring of budgets, financial resources, and service delivery
- Participates in policy and procedure reviews as assigned and reviews policy and procedure updates and COA standard changes
- Represents programs at applicable stakeholder meetings such as PCAP Council and EFAN

**Client Care/Service**:

- Ensures that appropriate client care is implemented and provided by our employees/partners
- Supports the FASD programs by identifying gaps and partnering with stakeholders to address the needs
- Assists in the design, development and organization of the program to meet client needs
- Participates in client group activities
- Performs other related duties as required

**Education & Qualifications**:

- Minimum of a Diploma in a Human Services’ discipline or equivalent
- Degree in a Human Services’ discipline is an asset
- Additional relevant certifications or designations considered an asset
- Minimum of 1 years’ professional supervisory experience preferred
- Minimum of 3 years’ professional experience with Fetal Alcohol Spectrum Disorder, family support, addictions and high-risk behaviours
- Equivalent combinations of education and experience may be considere

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