Clinic Manager

1 month ago

Calgary, Canada McAtee Psychology Full time

**Role: Clinic Manager**
- Employment Type: Full-Time; 40 Hours/Week_
- Working Arrangement: Hybrid; Minimum 3 Days In-Office;_
- 40 Hours/Week;_
- Option to Work Monday to Saturday provided clinic needs are met_
- Pay Range $65,000-75,000_

**Overview**:
We are a thriving psychology clinic in Calgary seeking a dedicated and detail-oriented **Clinic Manager** to oversee the day-to-day operations of our practice. At McAtee Psychology, we are committed to helping individuals and their families move toward a richer, more connected, and meaningful life.

Our newly renovated office in South Calgary has been thoughtfully designed to meet the unique needs of our clients. We provide high-quality counseling, assessment, and consultation services tailored to individuals of all ages. As Clinic Manager, you will play a vital role in ensuring the seamless operation of our practice while fostering a welcoming, supportive, and professional environment for our clients and team.

**Qualifications and Skill Requirements**
- At least **3-5 years of administrative or management experience**, preferably in a healthcare or counselling setting.
- Post-secondary education in Business Administration, Healthcare Administration, Psychology, Social Work or a related field (preferred). Equivalent experience will be considered.
- ** Leadership and Team Management**: Proven ability to supervise and motivate staff, foster collaboration, and resolve conflicts effectively.
- ** Communication Skills**: Exceptional verbal and written communication abilities to effectively convey information, foster understanding, and build strong relationships with team members, clients, and external partners.
- ** Strategic Thinking**: Strong skills in identifying growth opportunities, analyzing caseload trends, and implementing strategies to build and sustain clinic operations.
- ** Problem-Solving Abilities**: A proactive approach to addressing operational challenges, improving workflows, and enhancing client experiences.
- ** Technical Proficiency**: Familiarity or interest in using clinic management software to manage the clinic (e.g., Jane App), Microsoft Office Suite, and GooglWorkspace.
- ** Marketing and Outreach**: Experience or familiarity with promoting services through community engagement, social media, or other marketing strategies (preferred).

**Key Responsibilities**
- Act as a leader and primary contact for team members, providing guidance, resolving conflicts, and fostering a positive team culture.
- Collaborate with the Director and team to develop and implement strategies to build and maintain caseloads, support clinic growth, and identify new service opportunities.
- Oversee daily clinic operations, including scheduling, client intake, billing processes, and administrative workflows, to ensure efficiency and high-quality service delivery.
- Supervise, mentor, and support administrative staff, fostering a collaborative and productive work environment.
- Develop, implement, and maintain policies and procedures aligned with the College of Alberta Psychologists (CAP), as well as legal, ethical, and organizational standards.
- Assist the Director with task delegation to clinical, marketing, accounting, and third-party collaborators involved in the clinic’s operations and development.
- Participate in strategic planning, including organizational goal-setting, defining service offerings, targeting populations, and consulting on staffing, billing, hiring, and compensation decisions.
- Manage the hiring, onboarding, and training of administrative staff and contractors to build a high-performing team.
- Support marketing initiatives, including social media management and community outreach, to enhance the clinic’s visibility and attract new clients.

**Why Join Us?**
At McAtee Psychology, we’re not just a psychology clinic—we’re a dynamic, growth-oriented team passionate about creating meaningful connections, fostering well-being, and driving professional excellence. As our Clinic Manager, you won’t just be managing operations; you’ll be shaping the future of a thriving practice.
- ** Direct Influence**: Collaborate directly with our Director to boost communication, drive teamwork, and create a thriving environment for our clinicians, clients, and staff.
- ** Collaboration & Culture**: Lead our collaborative culture, building a supportive and connected workplace where everyone excels.
- ** Compensation**: Enjoy healthcare benefits, paid time off, professional development, and performance-based variable compensation as the clinic grows.
- ** Beautiful Workspace**: Work in our stunning, newly renovated South Calgary office—a space designed to inspire and energize.

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