Field Clinical Specialist

6 months ago

Vancouver, Canada Edwards Lifesciences Full time

Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation. Develops clinical education materials in connection with clinical investigations.

**Key Responsibilities**:

- Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
- Interact with KOL and proctors
- Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
- Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
- Business Intelligence
- Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
- Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
- Provide training and guidance to new Field Clinical Specialists
- Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
- Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
- Other incidental duties

**Education and Experience**:
5 years experience of previous related medical device and/or clinical experience
Bachelor's Degree in in related field Training experience in clinical / technical environment preferred
Full knowledge and understanding of cardiovascular science and full understanding of cardiovascular anatomy, pathology and physiology and “language” of the market and Edwards Lifesciences

**Additional Skills**:

- Proven expertise in MS Office Suite and ability to operate general office machinery
- Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
- Excellent problem-solving and critical thinking skills
- Full knowledge and understanding of cardiovascular science
- Full understanding of cardiovascular anatomy, pathology and physiology
- Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
- Ability to manage confidential information with discretion
- Strict attention to detail
- Ability to interact professionally with all organizational levels
- Ability to manage competing priorities in a fast paced environment
- Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
- Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

The base pay range for this position is $83,000 - $112,000.

About Edwards Lifesciences

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease and critical care monitoring. We are inspired to help patients. We collaborate with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Join our team of over 19,000 dedicated, unique individuals and discover how you can make a difference.

COVID Vaccination Requirement

**For United States Applicants Only**:
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

**Know your Rights**: Workplace Discrimination is Illegal Poster
Disability accommodation for employment applicants
Edwards E-Verify
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Pay Transparency Notice

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