Warehouse Administrator

2 months ago

Brantford, Canada Brimich Logistics Inc Full time

_**Pay: $20.25 to start. Wage increases at 3m, 6m and 1yr.**_
- **Afternoon Shift: Monday - Friday, 3pm -11pm**_

**Job Summary**:
The Warehouse Administrator is responsible for a wide variety of clerical duties in support of company administration and customer service functions. This includes coordinating and communicating office activities, greeting visitors, answering and referring inbound telephone calls, administering company correspondence, scheduling appointments, booking orders and addressing customer concerns.

**Essential Functions & Responsibilities**:
**Office Administration/Customer Service**
- Assembles data and prepares periodic and special reports, manuals and correspondence as required by the CSR team, Supervisor/Manager; creates forms, letters, reports, and memos as necessary.
- Assists with preparing or receiving customer outbound packages, courier services, and other correspondence.
- Files all inbound, outbound paperwork and other documentation as needed.
- Observes and reports any security issues to a Supervisor/Manager.
- Provides information to employee and/or clients about special activities.
- Initiates required action for response to customer service requests and follows up on such requests.
- Co-ordinates with Warehouse Team and CSR Team to ensure orders are shipped as requested by customer.
- Confirms inventory status with warehouse. If necessary, contacts customer with required changes.
- Releases new orders to shipping to the Warehouse floor updates open order report daily.
- Matches shipping documents to orders shipped.
- Manages office supply inventory and requests orders through main office.
- Responsible for promoting and seeking excellence in all aspects of business. Presents a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Creates a positive work environment by demonstrating and sharing functional/technical knowledge and supports/participates in the organizations Continuous Improvement Plan
- Provides quality service to both internal & external customers and assigns the highest priority to customer satisfaction while meeting commitments to achieve business goals.
- Practices and maintains integrity while following the Company policies and procedures.
- Performs other related duties as assigned by Management.

**Logistics Support Duties**
- Print labels for all inbound shipments.
- Scans and e mails BOL’s from confirmed shipments and received orders. If there is a discrepancy of receipt of finished goods must notify the customer and management immediately.
- Files all BOL’s and receiving paperwork by the end of each day
- Accurately completes all BOL’s for outbound shipments including ship date, P.O. Number, delivery method, trailer number and description of goods.
- Validate every single item of the receiving document to ensure BRIMICH required receiving paperwork matches the inbound packing slip.
- Once receiving documentation is compiled, provide the appropriate package to the warehouse staff, in order for them to physically verify the product.
- Reconcile as needed.
- Ensures effective communication from the office to the warehouse
- Other duties as assigned

**Job Specifications—Skills and Competencies**:

- 1-2 years of office administration experience in a warehouse environment.
- Must be proficient in both written and spoken English.
- Proven ability to work as a team or individually.
- Excellent organizational skills, and attention to detail.
- Must be a self-starter and a team player.
- Exceptional computer knowledge with respect to Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.)
- **Brimich is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services.**_
- **For more information or to request an accommodation please contact the Human Resources Department at 519-752-5783 Ext 223**_

**Job Types**: Full-time, Permanent

Pay: $20.25 per hour

Expected hours: No less than 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Microsoft Office: 1 year (required)
- Organizational skills: 1 year (required)
- Warehouse Management System: 1 year (required)

Work Location: In person

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