Warehouse Administrator

2 weeks ago

Brantford, Canada Brimich Transportation Full time

**Job Summary**:
**Day Shift - 7am-3pm**

The Warehouse Administrator is responsible for a wide variety of clerical duties in support of company administration and customer service functions. This includes coordinating and communicating office activities, greeting visitors, answering and referring inbound telephone calls, administering company correspondence, scheduling appointments, booking orders and addressing customer concerns.

**Essential Functions & Responsibilities**:
**Office Administration/Customer Service**
- Refers all inquiries to the appropriate individuals, or departments across the organization
- Creates forms, letters, reports and memos as necessary
- Manages office supply inventory and requests orders through main office.
- Orders meals and refreshments for meetings and events.
- Assists in the compilation of data for various reports
- Administers and manages inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Files all inbound, outbound, invoicing, billing, payment receipts and other documentation as needed.
- Observes and reports any security issues to Office Manager
- Presents a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provides information to employee and/or clients about special activities
- Assembles data and prepares periodic and special reports, manuals and correspondence as required by the Office Manager.
- Receives orders (via ProVison/Fax/EMAIL/WEB), process and verify orders from customers.
- Initiates required action for response to customer service requests and follows up on such requests.
- Provides quality service to both internal and external customers.
- Co-ordinates with shipping to ensure orders are shipped as requested by customer.
- Confirms inventory status with pick and pack/warehouse. If necessary, contacting customer with required changes.
- Releases new orders to shipping daily.
- Matches shipping documents to orders shipped.
- Daily update of open order report.
- Reception coverage.
- Supports/Participates in the organizations Continuous Improvement Plan
- Assigns the highest priority to customer satisfaction while meeting commitments to achieve business objectives.
- Practices and maintains integrity while following the Company policies and procedures.
- Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
- Responsible for promoting and seeking excellence in all aspects of business
- Performs other related duties as assigned by Management.

**Logistics Support Duties**
- Print labels for all inbound shipments.
- Scans and e mails BOL’s from confirmed shipments and received orders. If there is a discrepancy of receipt of finished goods must notify the customer and management immediately.
- Files all BOL’s and receiving paperwork by the end of each day
- Accurately completes all BOL’s for outbound shipments including ship date, P.O. Number, delivery method, trailer number and description of goods.
- Validate every single item of the receiving document to ensure BRIMICH required receiving paperwork matches the inbound packing slip.
- Once receiving documentation is compiled, provide the appropriate package to the warehouse staff, in order for them to physically verify the product.
- Reconcile as needed.
- Ensures effective communication from the office to the warehouse
- Other duties as assigned

**Job Specifications—Skills and Competencies**:

- 1-2 years of office administration experience in a warehouse environment.
- Must be proficient in both written and spoken English.
- Proven ability to work as a team or individually.
- Excellent organizational skills, and attention to detail.
- Must be a self-starter and a team player.
- Exceptional computer knowledge with respect to Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.)

**Education & Training Requirements**
- A university degree or college diploma in business or public administration required.
- **Brimich is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. For more information or to request an accommodation please contact the Human Resources Department at 519-752-5783 Ext 223.**_

**Job Types**: Full-time, Permanent

Pay: From $19.75 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- warehouse admin: 2 years (preferred)
- Computer skills: 2 years (preferred)

Work Location: In person

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