Coordinator Retirement Services

4 weeks ago


North York, Canada Enbridge Full time

Posting End Date:
June 23, 2023

Employee Type:
Temporary (Fixed Term)-Full time

Union/Non:
This is a non-union position

Are you resourceful and highly results oriented?

At Enbridge, we are committed to growing and expanding our company through talented and creative individuals.

We are looking for employees who share our vision to be the best in everything we do, from safe and reliable operations, to innovative solutions and complete team commitment and dedication to our values.

We embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within.

This is a challenging yet rewarding role within the Retirement Services function providing a positive employee and retiree experience. This role is responsible for providing day to day pension operational support and the delivery of retirement programs on an enterprise-wide basis - with focus on expereince with timely and accurate service.

Please note that this is a Temporary Fixed-term position for 12 months.

What you will do:
- Field inquiries from stakeholders to discuss enrollment/retirement/termination options with respect to pension and retiree benefit options, completion of paperwork etc.- Assist stakeholders with various online pension modelling tools.- Assign and complete cases utilizing enterprise case management tools.- Prepare communications and correspondence including large mail merge files.- Review of weekly audit reports to ensure accuracy of pension related data.- Enter basic data changes/corrections into various related systems.- Reconciliation of various pension payments.- Support team with operations and project work assisting in reaching the team’s strategic goals.

Who you are:
- Minimum of 3 years progressive business experience, including customer service or equivalent certification.- Proficient in Excel and working knowledge of Microsoft Office Suites of products.- Customer Service experience.- High degree of accuracy.- Ability to listen carefully to others, while being polite, courteous and respectful in interactions.- Conveys facts and information clearly in both written and verbal communication.- Experience with case management, cisco phone systems and pension and/or benefit operational work experience is beneficial.

If you are looking to build a career with a high-performing, growth-oriented, innovative company that:
- Offers a competitive total compensation package- Offers a diverse workforce- Invests in employee development- Provides varied and challenging work

Enbridge is the place for you

Enbridge Flex-Work Program

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options.

LI-Hybrid #joinourteam

Diversity and inclusion are important to us. Enbridge is an

Equal Opportunity and Affirmative Action Employer
- We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting


Information For Applicants:

- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.



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