User Support Technician

2 months ago

Edmonton, Canada MYTECH GURU Full time

Education:

- Expérience:
**Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
**Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Work conditions and physical capabilities**:

- Tight deadlines
**Personal suitability**:

- Client focus
**Experience**:

- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week

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