Rental Sales Associate

2 weeks ago


London, Canada Ryder System Full time

You are the driving force behind our company.

Start your career with Ryder today

**About Ryder**

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture.

**Summary**

The Rental Sales Associate will be responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. This requires the Rental Sales Associate to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

**Type of Work**: Permanent, full-time

**Salary**: $43,000 - $45,000

**Shifts**: Monday to Friday, Dayshift (6am to 3pm for first couple of weeks, then the hours might change to 7am to 4pm or 8am to 5pm)

**Why Ryder**:

- **Weekly pay.**:

- **10 days of Paid Time Off upon hire.**:

- **Excellent benefits package after 30 days.**:

- **Retirement Pension Plans.**:

- **RRSP**:

- **Stock options.**:

- **A safe, friendly and respectful working environment.**:

- **Room for growth.**:

- **Lots of learning opportunities**

**Responsibilities**
- Performing the role of Rental Representative at the rental counter, providing excellent customer services.
- Handling the sales and process for inbound calls as well as outbound solicitation.
- Doing Yard Check to inspect vehicles.
- Maintaining current and accurate data within the company's marketing database.
- Responsible for generating rental, lease and used vehicle sales leads.
- Manage all rental asset processes to include Vehicle Pm and cleanliness standards
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
- Performs other duties as assigned.

**Qualifications**
- H.S. diploma/GED required
- Valid Driver’s license required.( Class G2 or above)
- Two (2) years or more customer service with issues resolution experience required
- Strong verbal and written communication skills
- Excellent communication and interpersonal skills
- Possesses flexibility to work in a fast paced, dynamic environment
- High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Detail oriented with strong follow-up practices
- Possess a high degree of common sense and the aptitude to learn quickly
- Must be computer literate intermediate required

**Job Category**: Sales Support

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