Locum Mcc Training Lead

3 weeks ago


Dartmouth, Canada Medavie Health Services Full time

Position Type:
Temporary - Temporaire

Date de clôture:
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

Locum MCC Training Lead (3 month term)

The MCC Training Lead position is integral to the function and success of the Medical Communications Centre (MCC) quality and training program. Reporting to the MCC Quality & Education Supervisor, the Training Lead works in close collaboration with MCC colleagues, EMC and others to assess and improve clinical performance through education and quality review.

We are seeking Locum MCC Training Leads from June - September 2023. This is a great opportunity to do the work you love and explore beautiful Nova Scotia during the Summer season Airfare, hotel and per diem will be provided.

Under the direction of the MCC Quality & Education supervisor, the incumbent will be responsible to support our entry to practice training and on the job training, with a specific focus on the MPDS emergency call taking process.

As an employee of EMC we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Duties and Responsibilities:

- The position entails, but is not limited to the following:_
- Support our entry to practice training
- Shift work is required to support on the job training needs
- Support with on the job training with specific focus on the MPDS emergency call taking process
- Effectively coach and provide support to MCC staff as needed
- Propose and participate in quality improvement measures
- Identify significant issues and trends in the delivery of care
- Coordinate with EMC leadership and MCC staff to disseminate performance information through various mediums
- Demonstrates leadership to effectively coach and mentor MCC staff
- Coordinates continuing dispatch education sessions
- Support and act as resource to the MCC Quality & Education Supervisor within all aspects of quality and training

Qualifications and Requirements
- Current MPDS certification is required
- Experience as an MPDS call taker is required
- Experience with adult education would be considered an asset
- Experience with the IAED medical transfer suite would be considered an asset
- Experience with the Central Square inform CAD would be considered an asset



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