Manager, Medical Communications Performance

2 weeks ago


Dartmouth, Canada Emergency Medical Care Inc. (EMC) Full time

Reporting to the Senior Manager Medical Communications and Patient Flow, the Manager of Medical Communications Performance, Education, Clinical Care and Standards is responsible for the overall management, design, development, implementation, evaluation and maintenance of comprehensive programs related to clinical and operational quality management, accreditation, compliance, policy, education, training, research and program development for the Medical Communications Centre. This position will play a key leadership role in projects and initiatives involving the MCC.

The incumbent will be responsible for the clinical care delivered through all aspects of the EHS MCC and specifically for the oversight and integration of the MCC Clinical Team, working in close collaboration with Clinical Services, TeleHealth, and the EHS Provincial Medical Director.

The incumbent lead a team of supervisors and leads, Communications Training Officers and the MCC paramedic specialists (currently titled Clinical Support Paramedics).



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