Manager, Nct Operations

1 month ago

Niagara, Canada Niagara College Canada Full time

Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College has a full-time enrolment of more than 10,000 students from over 95 countries, who study in 130 diploma, certificate and bachelor degree programs at specialized campuses in Welland and Niagara-on-the-Lake. Niagara College is also involved in educational projects and partnerships around the world and is consistently ranked among Canada’s top 10 colleges for research funding.

The Manager, NCT Operations is responsible for operational oversight of all contractual aspects of Niagara College’s Public Private Partnership (PPP) portfolio, which includes Niagara College - Toronto (NCT), to achieve annual enrolment, revenue, and quality assurance/compliance targets. The Manager, NCT Operations leads a project team that identifies, develops, and nurtures partnerships with internal and external stakeholders to benefit the College strategically.

**Please note that both resume and cover letter are required to apply.**

**Responsibilities include, but are not limited to**:

- Act as liaison with stakeholders on all matters related to contractual operational requirements of the Public Private Partnership (PPP) portfolio
- Planning, organizing and execution of all operational activities to ensure compliance with Ministerial Binding Policy and College requirements for PPP
- Develops operational activity plans and monitoring tools to meet enrolment and revenue targets as per contractual obligations
- Provides expert oversight on PPP accounting operations, accounts payable, scholarships, financial statements, and public account reporting. Conducts ongoing financial reconciliations and prepares budget and other reports
- Supports Quality Assurance efforts for the PPP portfolio in collaboration with stakeholders
- Monitors and executes quality improvement plans, adheres to Binding Policy requirements, and implements College directives
- Oversees recordkeeping and data maintenance for audits and internal reporting
- Documents, designs, and implements efficient processes and tools for the PPP portfolio and Global Campus Operations
- Establishes systems and controls to maintain rigorous operational standards
- Facilitates internal and external knowledge sharing based on monitoring and evaluation outcomes
- Focuses on achieving College goals and priorities related to the PPP portfolio

**Qualifications**:

- Minimum three (3)-year degree in Business/Commerce, Finance, Public Administration, Project Management, International Commerce and Global Development or a related field
- Minimum five (5) years’ relevant experience in education administration or related field
- Demonstrated understanding of postsecondary education (international and/or domestic)
- Knowledge and experience of public sector organizations policies and procedures and/or government relations
- Experience leading/supervising teams, as well as team building
- Proficiency at managing ever-changing priorities under extreme time pressures
- Experience with contract development and management, as well as internal/external audits
- Strong business and financial acumen
- Exceptional communication, negotiation, problem solving, and conflict resolution and public relations skills
- Strong critical thinking and technical writing skills to create process documents, memos and policies
- Excellent written and oral communication skills
- Advanced skills using project management and customer relations management (CRM) software tools. Project Management Professional (PMP) designation is considered an asset
- Experience working with diverse clients in a multi-cultural setting, as well as with a wide range of stakeholders in private, government, and education sectors across several organizational levels
- A proven ability to work in an inter-disciplinary team environment

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

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