Eligibility Review Officer
2 weeks ago
**Division**:
Housing Services
**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.
**Temporary Duration**:
Approximate Duration: 12 months
**JOB SUMMARY**:
Responsible for investigating ongoing eligibility for people receiving rent geared to income assistance (RGI) in accordance with all applicable policies, procedures and applicable legislation. The position takes a proactive stance in preventing fraud and the misrepresentation of income, ensuring the integrity of the social housing program.
**QUALIFICATIONS**
EDUCATION
- Post-secondary degree in Social Sciences,Social Work,Criminology, or related field, or, an equivalent combination of education, training, and experience
KNOWLEDGE/EXPERIENCE
- At least 3 years as an Eligibility Review Officer, Case manager or related position performing eligibility reviews in a human services environment
- At least 3 years conducting investigations and fraud prevention
- Sound knowledge of relevant housing legislation and related acts, and policy and the ability to interpret them effectively, along with Provincial Offences Act
- Course/certificate Rent-Geared-to-Income (RGI) training is preferred
- Rent Geared to Income (RGI) calculation an asset
SKILLS
- Excellent critical thinking, analytical, problem solving, and time management skills.
- Interviewing skills, along with preparation of reports with recommendations.
- Ability to deal with confrontation, and employ critical stress debriefing
- Good judgement, exercises objectivity, interpersonal and public relations skills.
- Strong oral and written communication skills.
- Bilingual English and French is considered an asset
SPECIAL CONDITIONS
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate
- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department
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