Housing Access Unit Coordinator

1 month ago

Niagara, Canada Niagara Region Full time

**Division**:
Housing / Hostels / Homelessness

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

**Temporary Duration**:
Approximate Duration: 4 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**JOB SUMMARY**:
Responsible for the delivery and administration of a number of funded programs targeted at applicants on the centralized wait list for social housing. This position will evaluate, assess and monitor applicants eligible to receive a rent benefit and act as a resource to address the needs of individual applicants. Responsible for the placement and leasing of Rent Supplement housing units on a modified chronological basis within a restricted time frame in order to achieve departmental objectives.

**QUALIFICATIONS**:
**EDUCATION**:

- 2-year post-secondary diploma in Social Services, Business or other related field

**KNOWLEDGE/EXPERIENCE**:

- At least 2 years of senior administrative experience in a fast paced computerized office environment within a human services or social housing environment or other related field

**SKILLS**:

- Course/certificate Rent-Geared-to-Income (RGI) training
- Knowledge of various codes, including Residential Tenancies Act and Housing Services Act
- Yardi property management or wait list software programs, One-Key Ministry of Finance system
- Bilingual English and French preferred

**SPECIAL CONDITIONS**:

- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate

**RESPONSIBILITIES**:

- **_Delivering rent benefit program, and determining program eligibility, including but not limited to: (75% of the time)_**
- Screening, selecting and issuing conditional approval for rent benefits according to various Rent Benefit program guidelines
- Entering into formal agreements related to rent benefit programs
- Monthly monitoring of participant benefit payments and making recommendations for possible termination if non-compliant
- Preparing monthly statistical reports
- Providing ongoing communication and promotion delivery oversight within such activities as individual referrals to community sports and community-based agencies while protecting the privacy of individuals
- Connecting with Niagara Region to issue payments on behalf of NRH
- Enters landlord agreements, tenant agreements and payments to tenants in property management system
- Provide assessments and recommendations to the Housing Access Supervisor and Manager Housing Programs where appropriate regarding program delivery
- Reviewing for potential approval of all rent benefit tenant initial subsidy calculations while ensuring that tenants have provided all required documentation
- Verifying and performing system payment approvals to landlords as well as households ensuring payments are issued on time
- Ensuring the tenant portion of payments is calculated correctly as part of Niagara Regional Housing portion

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