Supervisor - Operations

2 months ago

London, Canada Western Fair District Full time

**Job description**

WESTERN FAIR DISTRICT

JOB DESCRIPTION - **Supervisor-Operations**

The **Facility Operations Supervisor** reports directly to the Agriculture Business Manager and oversees the day-to-day operations of The Grove facilities, including Incubators, and Accelerator Tenant spaces as well as the Grandstand facility. Key areas of responsibility include the operation and maintenance of the facilities, acting as a liaison to Grove tenants on behalf of the WFD, set-up/tear-down of meeting spaces, direct and supervise departmental staff, including applicable staff training on facility processes and related equipment; enforcing all health and safety policies, ensuring proper use of machinery and equipment.

**Responsibilities of The Facility Operations Supervisor**:

- Responsible for implementing and enforcing operational best practices, building security, health and safety regulations and building cleanliness and professional presentation to ensure The Grove and Grandstand runs smoothly for all stakeholders.
- Lead The Grove and Grandstand Operations team in the day-to-day operation and maintenance of the facilities including scheduling, supervision, mentoring, on-going training and development of all departmental staff.
- Coordinate and operate The Grove’s Incubator Cells including but not limited to supervision, scheduling, equipment rentals, cleaning ands safety protocols. Arranges certain equipment maintenance contracts, and plan for future equipment needs and budgets.
- Liaises with Grove tenants, potential clients touring the facility and handles normal customer complaints, referring more complex situations to the Agriculture Business Development Manager. Customer service as a number one priority.
- Liaises with event coordinators to determine set up requirements and supports the coordination of agri-food/education events, Grove Event Room Programming, etc.
- Work with tenants and renters to provide operational support that meets the needs of the Grove, and our partners.
- Assists management in Grove facility tours and fostering relationships with potential and current agri-business tenants at The Grove.
- Ensures the cleanliness and safety of The Grove and Grandstand facilities at all times.
- Keeps an inventory of supplies and materials and ensures all areas are stocked with proper supply of materials.
- Maintain related work and activity records such as timesheets, performance appraisals, progress reports and maintenance and safety logs.
- Can operate certain pieces of equipment i.e. fork lift, scrubber, etc. Maintains equipment used for duties and makes minor repairs if needed.
- Assist when necessary in all other areas of Western Fair District.
- Ensure compliance with the Occupational Health and Safety Act, Western Fair District Health & Safety Policy and Awareness Program/Safety Manual, all Western Fair District procedures and any other applicable legislation.
- Instructs, informs and trains staff in proper safety procedures, and serves on the WFA Joint Health and Safety Committee.
- Performs related duties as assigned.

**Skills/Qualifications**
- Previous Facility Care and Supervision an asset.
- Previous Agriculture or Food industry experience/knowledge an asset.
- Enthusiastic, outgoing, and positive attitude.
- Proactive and able to work independently or in a team.
- Must be physically fit and able to carry out the duties and assignments of this position.
- Computer and office software literacy.
- Valid driver’s licence and various equipment certification i.e. forklift.
- Above average communication skills; especially verbal with customers and staff.
- Forklift and Aerial lift certificate and experience an asset
- Knowledge of safe food handling & sanitization standards an asset

**Other Responsibilities**:

- Work as a team player promoting a positive and professional work environment and conduct role with integrity and respect.
- Act as an ambassador throughout the community, positively representing the Western Fair District.
- Abide by the policies and procedures of Western Fair District.
- Other duties as assigned in order to meet the overall goals and objectives of the Western Fair District.

**Working Conditions**
- Ability to work evenings and weekends including some holidays if needed.
- Heavy lifting may be required.
- Please note, this position is in-person and does not offer remote or hybrid work arrangements.
- Will be required to work a flexible shift that suits the needs of the facility. To be determined with Manager. Hours of work can include nights and weekends as required.
- Abide by all policies and procedures of Western Fair District

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Western Fair District is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

**Benefits**:

- Casual dress
- Company events
- Company pension

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