Customer Service Analyst

Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

_**English version to follow**_ **NOUS SOMMES LAVO!** LAVO, une division de _KIK Household Products_, c’est une entreprise nord-américaine qui compte plus de 4000 employés au travers de nos différents sites. Au Québec, nous avons 2 usines; usine principale et siège social de LAVO à Montréal-Est et Qualipak, usine de soufflage de bouteille située...

Ride the next mile with us! - Intelcom is looking for a Customer Facing technologies Business Analyst to support the Operations team with new and ongoing projects and products built for Intelcom’s customer and driver. This role will report to the Director of Operational & Technology Platforms. The role of the Business Analyst in Customer Facing...

**Introduction**: Dovre Canada Limited is pleased to offer the following opportunity: Service Desk Analyst located in Montreal **Function**: Our clients ServiceDesk in Montreal is a key pillar in enabling the customer to maximize the use of their solutions that contribute to a greener, more sustainable aviation through the enablement of flight and air...

**Your role as Customer Success Analyst** **What you'll be doing**: - Understanding and managing small and midsize business related operations to gain efficiencies and continuously improve processes - Maintaining relationships with clients by offering scalable account support to ensure an optimal cost-to-revenue ratio - Developing, implementing, improving,...

Join a Montreal headquarter company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative People Insight Solutions because we believe that each experience matters. Explorance is a rapidly growing software company recognized for its unique workplace culture. We strive...

The purpose of this position is to provide Technical Support representation as an Analyst I. The individual will take on a key role in orchestrating and managing technical customer support cases for Vertafore products, serving the insurance market. The individual will work cases to resolution and develop Root Cause reporting. The position will focus on...

Reporting to the Regional Manager of the Service Desk, the Analyst is overall responsible for the execution of Standard Operating Procedures related to ITIL Processes such as Incident Management and Request Fulfillment. You will interact with the various functions such as Engineering & Technology, Customer Service, and Operations as well as other colleagues...

**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - The Financial Restructuring Group ("FRG") within Business Banking is a Centre of Excellence for the Bank where the primary role is assisting financially troubled clients. The Account Manager manages a portfolio of customers in the FRG...

**Business Analyst** **Responsibilities** Min. Bachelor's degree in Computer Science, Business Administration or similar. 8+ years of overall project experience as consultant or lead, at least 5 years in Business analysis. Min 3 projects end-to-end At least 3 years of experience working as a BA Lead. Must have solid Agile experience, certifications...

**Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...

**Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...

**Service Desk Analysts - Junior** **Work Style**:Hybrid Flex - 1 day/week in office. **End Date**: February 23, 2024. **Part-time or Full-time**: Full-time. **Pay Rate**: $21.63/hr. **Any specific tools/skillset**: - Bilingual (French/English) required. - Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused...

NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...

Handle cash, credit, or check transactions with customers - also someone who has a good experience and can be handy in the bakery section - Scan goods and collect payments - Ensure pricing is correct - Issue change, receipts, refunds, or tickets - Redeem stamps and coupons - Count money in cash drawers at the beginning and end of shifts to ensure that...

**Configuration Analyst** This is an exciting opportunity for a **Configuration** **Analyst **at Ivalua. You are involved in the Administration and Configuration Support service of IVALUA solutions (Level 2 Support). You will work on multiple accounts, from different industries to assist our customer's Administrators. **About Ivalua** Ivalua is developing...

Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...

As a member of the Product Implementation team, we are seeking a highly motivated and experienced Business Analyst to join our team. As a Business Analyst, you will be responsible for undertaking the business analysis for Mortgage Loan Origination System (LOS) product. This role requires bilingual proficiency in English and French. **Roles and...

Join a Montreal headquarter company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative People Insight Solutions because we believe that each experience matters. Explorance is a rapidly growing software company recognized for its unique workplace culture. We strive...

Employment Type: Fixed Term Contract Contract Duration: Until 30 Sep About the team you are joining You will report to the Manager, IATA Customer Service Center in Montreal and will be responsible for delivering the highest level of customer service to IATA customers, which consists of Airlines, Travel/Cargo Agents and Third Parties. The role encompasses...