Accounts Receivable Collections Representative

2 weeks ago


Langley, Canada Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

**Position**: Accounts Receivable Collections Representative

Essential

**Responsibilities**:
Working as accounts receivable collections representative the individual will be managing the following:
Determine which policies are past due or about to be past due.
Make soft calls to brokers/agents.
Negotiate payment arrangements.
Provide customer service to broker to get the discrepancies resolved.
Propose policy cancelations if any.
Keep the AR Aged balances under prescribed guidelines.
Prepare reports, maintain records and files related to collection work.
Contribute to team effort by accomplishing related tasks as needed.

**Desired Qualifications**:
Working knowledge of collection procedures and practices.
At least 2 years of Accounts Receivable Collections work experience.
Completion of accounting program or courses
Proficient in analytical skills and must be computer literate having good understanding of Outlook, Excel and Word.
Clearly, concisely, and accurately able to explain and document information, both verbally and in writing, using tact, discretion, and persuasiveness.
Be professional and assertive with broker and team members while working under pressure and time constraints.
Able to establish ongoing working relationships with a variety of individuals and organizations.
Excellent analytical and problem-solving skills.
Strong attention to detail and ability to meet deadlines.
Ability to work independently as well as being a team player.
Strong interpersonal, organizational and time management skills.
Strong work ethic and professional manner, especially when dealing with confidential information.
Well organized and detail oriented.
A quick learner and self-starter.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.



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