System Administrator

3 weeks ago

Quebec City, Canada AppTad Technologies Pvt Ltd Full time

**Job Title**:Lead Consultant-WSG
**Job Location**: Quebec, Canada (Onsite)
**Job Duration**:Long-Term
- The purpose of this job is to support and work on remediation of vulnerabilities and support Windows Systems, Virtualization, Implementing and troubleshooting of critical IT systems.
- This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Report (IR) and/or proactive needs for business.

**Responsibilities**
- Vulnerability remediation.
- Expert in Configuring and administering windows server 2008/2012/2016.
- Good understanding of Exchange 2016 and Outlook related issues.
- Maintain servers both physical and VM environment with maximum uptime.
- Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
- Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
- Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
- Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
- Participate in complete system builds, upgrades, migrations and patch management.
- Preparation and maintenance of documentation of technologies, standards and procedures.
- Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
- Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machines.
- Hardening and Monitoring of VM's ESX server’s CPU, Memory, Disk, Network Utilization for Security Compliance.
- Server hardware troubleshooting by using through ILO and HP SIM.
- Hardware firmware upgrade for physical servers like HP, Dell and IBM.
- Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
- Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
- Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, Dell Tools.
- Create new VMware virtual machines to meet the specifications provided by the Client.
- Involve in On Call rotation for supporting production strictly maintaining SLA's.
- Perform necessary analysis to provide all required evidences to support the project requirements.
- Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
- Provide escalation support for Windows team.
- Manage and complete assigned projects
- Must be willing to handle varying shifts.

**Minimum Qualifications**
- Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
- A degree in Computer Science, IT, Systems Engineering or a related qualification.

**Required Skills**:

- Strong Analytical and problem solving skills
- Ability to effectively interact with upper management for presentation of new functionality and solving problems
- Strong written and verbal communication skills.
- Ability to work under pressure in a fast-paced environment.
- Willingness to work on-call in the emergency or priority issues.
- Ability to take independent initiative when needed
- Capital Markets Domain knowledge is preferred.
- Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
- Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
- Basic understanding of IT infrastructure and troubleshooting.
- Technical and system expertise in relevant IT workstreams.
- Strong analytical and problem-solving skills.
- Specialized knowledge in specific areas allowing them to tackle intricate problems.
- Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
- Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
- Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
- Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
- Strong communication skills (written and verbal).
- Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.
- Experience:

- Ten plus (10+) years of relevant experience.

Pay: $70.00-$80.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift

**Experience**:

- system administration: 5 years (requi

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