Claims Process Improvement Specialist

3 weeks ago

Toronto, Canada Northbridge Financial Corporation Full time

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no farther than Northbridge.

We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.

The Claims Process Improvement Specialist will use continuous improvement methodologies to identify, develop and implement best practices and process improvements across the Claims team. The Claims Process Improvement Specialist will review current processes and use data to develop new processes that are highly effective and efficient.

In other words, they’re awesome. If you are too, consider joining our Claims team.

You’re great at:

- Claims handling
- Claims systems and processes
- Training and Coaching
- Customer Experience

You have:

- College/University or equivalent industry experience
- Strong background in Claims handling/operations
- In depth knowledge of the Claims processes and technologies in claims management
- Minimum of 3 years’ experience focused on Continuous Improvement
- CIP designation or working toward completion an asset
- Six Sigma Black Belt Certification
- Strong experience with MS office and strong knowledge of Claims Systems
- Ability to effectively communicate business insights and realistic solutions

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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