Residential Property Manager

6 months ago

Vancouver, Canada Porte Communities Full time

The Team
Our commitment to real estate has been steadfast since 1968. Over 55 years, we've realized that we're not just shaping properties but actively contributing to communities and enriching lives. This spirit is evident in our developments, charitable work, and every team member at Porte. When individuals find fulfillment in their roles, incredible things happen.
Considering a career with Porte brings an abundance of opportunity. You become integral to a supportive and diverse team that encourages growth and beyond that, you'll enjoy a variety of Porte Perks, including:

- ‘Kickstart Mondays’ with coffee and weekend banter.
- Weekly fitness training sessions.
- Friday happy hour (rooftop edition, weather permitting).
- Regular training and educational events throughout the year.
- A vibrant social committee ensures we have fun together.

Our commitment to community-building is embedded in our culture, and every Porte team member is invited to participate actively. From fundraising during the holiday season for the Food Bank to matching employee donations and running a charity, Cassie + Friends - make a difference. Each of our new developments contributes to the community by donating $100 per home built to the Breakfast Club of Canada, ensuring no child goes to school hungry.
Joining Porte means becoming a vital member of a second-generation, family-run company with a legacy of over 55 years of success and progressive leadership in the real estate industry. Our ambitious plans include expanding residential rental and commercial portfolios, reaching new markets across BC and Calgary, and providing homes for hundreds of homeowners annually.
Join a team where every role is an opportunity to make a meaningful impact. Welcome to Porte - where growth, community, and success are more than words; they're a way of life.
Explore more about us at porte.ca

**Job Summary**:
**JOB DUTIES**:

- Develop and implement an annual plan for upgrades to residential buildings.
- Oversees monthly rent increases; manages the rent increase process and works with building managers to notify tenants.
- Prepares an annual budget for all residential buildings.
- Manages all advertising and promotions to rent available and vacant suites and works with the residential coordinator to post ads.
- Works with building managers to conduct market surveys and determine rental rates.
- Conducts weekly site visits to each property and regularly inspects the physical state of all residential properties.
- Consult with residential building managers regarding tenant issues and act as the point of contact for building managers and residential tenants; ensure tenant issues are resolved.
- Coordinates the regular servicing of all critical equipment and components of the properties.
- Oversees the maintenance team and arranges for, and coordinates schedules, related to the maintenance and repairs of the residential properties.
- Responsible for training all building managers and maintenance staff on Yardi and Rent Café.
- Implements Rent Café with new and existing tenants.
- Coordinates and approves all in-suite upgrades.
- Approves all invoices related to residential buildings.
- Follows up on arrears rent, on occasion and as requested by accounting staff; initiates and coordinates tenant evictions as required.
- Prepares all quarterly reports for the building owners.
- Maintains all files relating to the residential portfolio and maintains an accurate database of building caretaker vacation requests and time off.
- Responds to after-hours emergencies as required according to the company emergency protocol list.
- Participates in due diligence of potential new acquisitions and new rental developments.
- Develop relationships and networks in the industry.
- Attends staff meetings, as required.
- Performs other duties, as required.

**TEAMWORK AND SUPERVISION**:

- Reports to the Director of Property Management and works collegially with the Accounting Department, Development, Sales & Marketing, Finance and Customer Experience teams, as well as with external consultants attached to these teams.
- Recruits, trains and manages the residential building site caretakers.

**QUALIFICATIONS**:
Required training, experience, knowledge, skills and abilities:

- 3 to 5 years’ experience in residential property management, or equivalent.
- Rental Property Managers License for BC.
- Working knowledge of building maintenance processes and procedures.
- Experience supervising site staff, preferably in multiple locations, is required.
- Strong understanding of the Residential Tenancy Act.
- Yardi experience.
- Good knowledge and understanding of residential rental markets in the Greater Vancouver area.
- Understanding of financial reporting, and experience reviewing and using financial information.
- Strong customer service orientation.
- Good communication skills and the ability to work well with tenants, consultants, industry players and community stakeho

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