Assistant Registrar, Records Operations

4 months ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Assistant Registrar, Records Operations reports to the Associate Registrar, Enrolment Services & Academic Policy. The incumbent provides oversight to the Records team, which is comprised of the incumbent direct reports, as well as Records Coordinators, who are collectively responsible for the implementation of University and Faculty academic policies and procedures as they pertain to undergraduate student records. The Records team under the leadership of the Assistant Registrar, Records Operations provides excellent customer services, to colleagues and students, by providing sound advice and counsel on student record policies and program requirements.

**Responsibilities**:
Stewarding of student records’ policies
- The Associate Registrar, Enrolment Services & Academic Policy, in consultation with the Assistant Registrar, Records Operations, determines the strategy for student records management at the University. The overarching goal is to formulate policies and guidelines that can be applied to all University students fairly and consistently, while ensuring the academic integrity of Waterloo degrees
- The Assistant Registrar, Records Operations is responsible for the planning, analysis, scheduling, and direction of records activities to support current University of Waterloo students and alumni in a manner that is student focused, fair and transparent, while guarding the privacy and integrity of the students’ records

Collection and maintenance of student academic data
- The Assistant Registrar, Records Operations is responsible for the confidential collection and maintenance of student academic performance data in compliance with all University policies and auditor requirements. This entails ensuring automatic and manual academic decisions are applied accurately and consistently to students’ records, including exceptions made through the petition process
- The student record in the Student Information System is the foundation of all downstream student record activities, ranging from government funding reporting to student financial assistance; from tuition calculations to eligibility to graduate. The Assistant Registrar, Records Operations is accountable for ensuring accurate and timely maintenance of this record
- Assistant Registrar, Records Operations leads research on student-cohort success and trend analysis in response to requests for analysis of Faculty specific data. Interpretation of results, presentation of the data, conclusions and recommendations made to the Faculties will influence future faculty records initiatives and inform policy change

Management of office procedures and processes related to students’ records
- The Assistant Registrar, Records Operations actively seeks out ideas for improvement to departmental processes and works in collaboration with the Registrar’s Office systems team and other partners within the Registrar’s Office to implement enhancements and streamline processes and procedures. The Assistant Registrar, Records Operations is responsible for the creation and maintenance of all records-related business procedures documentation
- The Assistant Registrar, Records Operations is accountable for timely and accurate responses to student queries regarding their academic record, both as Tier 2 support to the Student Service Centre and when dealing directly with the student. All undergraduate students are served by the Records staff, from matriculation through to graduation
- The Assistant Registrar, Records Operations Academic has oversight of the registrarial convocation processes. The incumbent will manage processes and create processing timelines to ensure that graduation records are coded and processed in a timely manner. They work in partnership with Community Relations and Events coordinating convocation activities
- The Assistant Registrar, Records Operations will pay particular attention to and focus on opportunities that support underrepresented students, students belonging to marginalized communities and/or non-traditional students related to various records processes (e.g., Petition for Exception to Academic Regulations, graduation and convocation, etc.)

Representative of the Registrar’s Office to students, faculty, and staff
- The Assistant Registrar, Records Operations is the Associate Registrar’s representative when questions or concerns are raised by students regarding their academic records. This role supplements and complements the assistance provided by Faculty and Departmental officers to students with the complexities of the academic process. They need to act as an advocate for students while maintaining the academic integrity of the University. They seek opportunities to develop equitable and inclusive student record and enrolment practices and policies to support the goals and values of the university
- The Assistant Registrar, Records Operations provides leadership and insight for both short and long-term plans that meet

  • Assistant Registrar, Admissions

    3 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Assistant Registrar, Admissions reports to the Associate Registrar, Admissions. They are accountable for the implementation and supervision of University and Faculty academic policies and procedures as these relate to applicants and newly admitted students. They are a key liaison with campus partners and contribute to the general operation of...

  • Assistant Registrar, Admissions

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview The Assistant Registrar, Admissions reports to the Associate Registrar, Admissions. They are accountable for the implementation and supervision of University and Faculty academic policies and procedures as these relate to applicants and newly admitted students. They are a key liaison with campus partners and contribute to the general...

  • Manager, Records Special Projects

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Manager, Records Special Projects coordinates activities related to the academic integrity of student records. The incumbent is an expert source of knowledge related to academic policy and procedures, and ensures processes are carried out in an efficient, effective and service focused manner. The Manager, Records Special Projects ensures that...

  • Manager, Records Special Projects

    2 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview Term: 1 year The Manager, Records Special Projects coordinates activities related to the academic integrity of student records. The incumbent is an expert source of knowledge related to academic policy and procedures, and ensures processes are carried out in an efficient, effective, and service focused manner. The Manager, Records Special...

  • Records Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Records Co-ordinator (RC) maintains accurate undergraduate student records, and the various procedures used to track and assist students during their academic careers. This requires both Faculty specific and systems specific knowledge, especially when dealing with the many cases that deviated from the norm. The RC provides written and oral...

  • Records Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Records Co-ordinator (RC) maintains accurate undergraduate student records, and the various procedures used to track and assist students during their academic careers. This requires both Faculty specific and systems specific knowledge, especially when dealing with the many cases that deviated from the norm. The RC provides written and oral...

  • Program Manager

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Program Manager (PM) reports to the Associate Director, Academics and Student Affairs to support and manage the administration of the optometry professional program in the School of Optometry and Vision Science, and to the Administrative Officer for staff supervision and human resources related requirements. Significant aspects of this position...

  • Business Systems Analyst

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Business Systems Analyst (Analyst) provides functional business analysis and project leadership in systems development related to student information systems and integrations of the University, while supporting major, more complex business processes. There are several critical aspects of support including provision of accurate and timely data...

  • Business Systems Analyst

    3 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** **Responsibilities**: **Functional Knowledge and Leadership in Business Analysis and Development** - Provides business analysis for new problems or changing processes (may be introduced by legislative or policy changes) - Works closely with stakeholder groups (faculty, staff, students) to understand and interpret diverse...

  • Admissions Officer

    3 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 6 months** **Responsibilities**: Assess Applications & Communicate with Applicants Research & Policy Development - Provides reports, research, historical analysis and identifies trends internal to Waterloo, system wide in Ontario, Canada and internationally. Tracks details on applicant pool during and after an admissions cycle. To inform...

  • Admissions Officer

    3 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** **There are two vacancies for this position.** **Responsibilities**: Assess Applications & Communicate with Applicants Research & Policy Development - Provides reports, research, historical analysis and identifies trends internal to Waterloo, system wide in Ontario, Canada and internationally. Tracks details on applicant pool...

  • Admissions Officer

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** **Responsibilities**: Assess Applications & Communicate with Applicants Research & Policy Development - Provides reports, research, historical analysis and identifies trends internal to Waterloo, system wide in Ontario, Canada and internationally. Tracks details on applicant pool during and after an admissions cycle. To inform...

  • Business Operations Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: This position is directly accountable to the Manager, Business & Financial Operations for the coordination, communication and scheduling of all athletic and recreation facilities, payroll administration for all part-time casual employees, financial support and computer systems administration. He/she will work closely with other members of the...

  • Department Office Assistant

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 18 Months** Provide administrative support for Graduate and Undergraduate programs in Biology. Primarily responsible for coordinating graduate student meetings for MSc and PhD students and assisting in the organization and maintenance of graduate student information. Provides support for administration of TA contracts, preparation of...

  • Student Service Specialist

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** The Student Service Centre (The Centre) is a unique one-stop service unit for undergraduate and graduate students that allows them the opportunity to have many of their non-academic needs met in one place. Partner departments include the Registrar’s Office, Graduate Studies & Postdoctoral Affairs, Student Awards & Financial Aid,...

  • Digital Design and Program Promotion Coordinator

    4 months ago

    Waterloo, Canada Renison University College Full time

    Respected as an inclusive community that values the diversity of its faculty, staff, and students, Renison is committed to engaged education for the well-being of the world, offering degree programs reflecting social engagement through the School of Social Work, and the Social Development Studies Department; global engagement through our Culture and Language...

  • Digital Design and Program Promotion Coordinator

    4 months ago

    Waterloo, Canada Renison University College Full time

    Respected as an inclusive community that values the diversity of its faculty, staff, and students, Renison is committed to engaged education for the well-being of the world, offering degree programs reflecting social engagement through the School of Social Work, and the Social Development Studies Department; global engagement through our Culture and Language...

  • Knowledge Integration Undergraduate Advisor

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** This position is responsible for academic advisement of current and future students in the Honours Bachelor of Knowledge Integration (BKI) program. KI students explore their academic interests across all six faculties, leading to career paths that include graduate studies in areas ranging from political science to biology to...

  • Biology Laboratory Instructor

    2 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview The Biology Laboratory Instructor is responsible for the operation of assigned undergraduate laboratories within the Biology Department. This includes organizing and instructing laboratory-only courses, teaching courses with lecture and lab components, developing and writing laboratory experiments and manuals, designing examinations and...

  • Admissions Coordinator

    4 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** The incumbent is responsible for verifying authenticity, coding and updating data received from or on behalf of applicants such as English Language Test scores, transcripts or other documents that are required before admission decisions can be finalized. As files are completed, the incumbent independently assesses when some...