Administrator, Franchise Operations

8 months ago

Montréal, Canada Mad Science Group Full time

**Who we are**:
With locations all around the globe, Mad Science is the world's leading science enrichment provider for children ages three through twelve. We deliver unique, hands-on science experiences and toys for children, that are as entertaining as they are educational. Every year, Mad Science is proud to introduce millions of children to a world of discovery while sparking their imagination.

IMAGINE ARTS ACADEMY is a new art concept, developed be the creators of Mad Science, in partnership with Crayola®. We aim to inspire children to dream big with unique art experiences that broaden their horizons. With locations across the US and Canada, this new company is just taking off.

Additional responsibilities include but not limited to, administrative support, project management, research and documentation as well as collaborating with multi-department teams to deliver high quality services to our franchisees.

**Who you are**:

- You have strong communication skills to be able to understand and be understood by users alike.
- You are a problem solver, able to work independently with a can-do, roll-up-your sleeves approach.
- You have such strong interpersonal skills so that it's obvious you are good at working with people and delivering outstanding customer service.
- You can multitask but never lose sight of the importance of careful attention to detail.
- You are easy going and love working with others to accomplish goals; in doing so, you build strong relationships with teammates and deliver outstanding customer service to our Franchise community.
- You are an open-minded person and welcome feedback.
- You are self-driven, passionate and forward-thinking. A motivated self-starter who displays strong initiative and can have open, honest, difficult conversations.
- You are conscious of the need to meet deadlines, and can deliver using your superior organization skills.
- You are a champion of change and positive outlook on challenges.

**Your Qualifications**:

- You have an undergraduate degree in a relevant field such as Communications, Business Administration or etc;
- You can comfortably work as part of a fast paced and dynamic team environment but can also work autonomously as necessary;
- You thrive on being highly organized & are good at keeping project timelines on track;
- Technically savvy & advanced proficiency in MS Word, Excel & PowerPoint.

**What we offer**:

- We offer a pleasant workplace based on respect, where everyone has a voice and participates in decision-making
- A young and dynamic environment, that yearns for your input and creativity
- Our work environment is designed to be flexible and accommodating

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