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Academic Assistant

7 months ago

Toronto, Canada Toronto School of Management Full time

Toronto School of Management (TSoM) is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs which ensure our students meet the demands of today’s ever-changing job market.

At TSoM, we recognize the importance of real workplace experience. We offer co-op programs and have partnered with employers from various industries to ensure that students maximize their potential and benefit from the duration of their studies with us. These partnerships support our students to gain real and valuable workplace experience. Our experienced faculty deliver the highest quality of education, using their expertise to help you achieve your full potential.

Niagara College, Toronto Programs is a public college-private partnership between Niagara College Canada (NC) and TSoM, with academic delivery and student support services managed by TSoM.
**Primary Purpose**

The Academic Assistant plays an essential academic role in program sustainability and student success. The Academic Assistant is expected to perform duties of the position within established policies and procedures, under mínimal supervision, but will receive instructions from the Academic Director. The Academic Assistant is expected to be part of an effective team concerned with all aspects of our programs.

**Specific Responsibilities**:

- Provide guidance and advice to students and faculty in an efficient manner.
- Assist in managing the Learning Management System.
- Assist the Scheduling Manager with on-site room planning and scheduling postings.
- Communicate ongoing updates during the night shift to team members.
- Support students and faculty regarding technical issues in the classroom
- Assist with various administrative duties as needed including but not limited to, printing, filling, organizing online files.
- Maintain instructor and teaching support data current in various systems.
- Responds to general inquiries regarding the educational programs and forwards questions or concerns as necessary.
- Other duties as assigned.

**Position Requirements**:
***Education and Experience**
- College Diploma or equivalent combination of education and experience
- Administrative experience in a post-secondary educational setting

**Desired Knowledge and Skills**
- High level of ethics, diplomacy, and confidentiality
- Strong oral and written communication skills
- Proficient in Canvas or similar Student Learning Platforms
- High attention to detail, organization, and accuracy
- Positive collaboration with students, faculty, and staff
- Good problem-solving skills
- Ability to work independently and within a team environment