Front Desk Receptionist

3 weeks ago

West Vancouver, Canada Little Legends Academy Full time

**Job Title: Receptionist**

**Location**: West Vancouver

**About Us**:
At Little Legends Playhouse, we believe in providing children with a safe, fun, and interactive environment where they can play, explore, and learn. Our indoor playground features a variety of exciting attractions and activities designed to stimulate children's imagination, creativity, and physical development. We are dedicated to delivering exceptional customer service and creating memorable experiences for children and families alike.

**Position Overview**:
We are seeking a friendly, energetic, and organized Receptionist to join our team. As the first point of contact for visitors and guests, the Receptionist plays a crucial role in providing a positive and welcoming experience for everyone who enters our facility. In addition to greeting guests, the Receptionist will handle inquiries, manage reservations, and assist with various administrative tasks to ensure the smooth operation of our indoor playground.

**Key Responsibilities**:

- Greet and welcome visitors with a warm and friendly demeanor.
- Answer phone calls, respond to inquiries, and provide information about our indoor playground, including admission fees, attractions, and party packages.
- Assist guests with check-in, registration, and payment processing for admission and bookings.
- Manage reservations and schedule play sessions, birthday parties, and special events using our booking system.
- Maintain cleanliness and organization at the reception area, including keeping brochures, flyers, and promotional materials well-stocked and displayed.
- Monitor the entry and exit of guests to ensure compliance with safety protocols and admission policies.
- Follow standard operating procedures and safety guidelines to maintain a safe and secure environment for children and families.

**Qualifications**:

- Previous experience in customer service, hospitality, or administrative support is preferred.
- Excellent interpersonal and communication skills, with the ability to interact effectively with children, parents, and colleagues.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
- Enthusiasm for working with children and families, with a passion for creating memorable experiences.
- Flexibility to work weekends, evenings, and holidays as needed.
- First Aid and CPR certification is an asset
- Criminal Record Check

Join our team and be part of creating joyful moments for children and families at Little Legends Playhouse

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Supplemental pay types:

- Overtime pay

**Experience**:

- Front desk: 1 year (preferred)

Ability to Commute:

- West Vancouver, BC V7V 1J7 (preferred)

Work Location: In person

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