Credit Support Associate

2 weeks ago

Mississauga, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Credit Support Associate - Meadowvale

**What is the opportunity?**

**Please note**: This is a hybrid opportunity, for applicants within commuting distance to the Meadowvale Centre location.

**What will you do?**
- Provide high quality telephone service
- Act as the first point of contact and expert in the interpretation of credit policies and guidelines for individuals
- Assists clients with System and Tool navigation and integrates resources and materials into conversations to support advice and recommendations
- Exercise agility to maintain a good balance between customer service and business risk
- Maintain his/her knowledge of credit policies and procedures using all the tools available to you
- Evolve in a dynamic environment, with frequent changes, and where teamwork is the privileged
- Ensure submissions include sound credit judgment and adherence to policy and procedures

**What do you need?**

**Must have**:

- 2+ years of Credit/Lending experience
- Be committed, organized, effective and accountable
- Have basic knowledge about RBC credit policies while possessing excellent fast learning skills
- Developed analytical spirit as well as a strong team spirit
- Have the capacity to take on other responsibilities
- Have proven problem solving skills
- Ability to adapt to a constantly changing workplace and work shifts within the business hours of 7am - 8pm Monday to Saturday

**Nice to have**:

- Knowledge of Casper and Linx systems.
- Previous experience in a contact center environment
- Bilingual in French and English

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountability

**Job Summary**

**Address**:
MISSISSAUGA, Ontario, Canada

**City**:
CAN-ON-MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-10-08:00

**Application Deadline**:
2023-02-25-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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